Consultant User Authorization Management / UAM (m/w/d)

As one of the largest banking IT service providers and digitization partners in Europe, we are the driver of digitalization within the Sparkassen financial group. With over 4,000 employees: within 3 locations, we make digital banking of today efficient and develop smart financial services of tomorrow. We offer you a wide range of tasks in which you can provide your individual strength. Whether app development, network technologies and server operation or consulting, training and support – you will find your appeal with us! As a specialist:in or as a generalist:in. Everything with best career opportunities, lots of space for personal development and numerous benefits.

For the Customer Service / Department Medialer & Stationary Sales / Department KS Kassen- u. Steuerrechtl. Systems and basic administration, we are looking for the next possible appointment for the Frankfurt am Main, Münster or Hannover location Consultant User Authorization Management / UAM (m/w/d) Special focus: IT management for the company customer portal of the Sparkassen

Note: the department has its focus in Frankfurt am Main.

Own-sponsored consulting of our customers on the subject of IT management for the corporate customer portal, the innovative online banking especially for corporate customers (user and authorization module) Support of the team in the fields of IT Legacy Management in the Savings Banks (competence and rights system), technical mapping of the Construction Organisation (OE structure) and other ever-increasing topics related to IT Legacy Management Acceptance, analysis, consulting and solution of customer requests, problems and disorders for the aforementioned topics Ensuring support and coordination, control, tracking and escalation of forwarded interference messages or high priority requests Customer support for updates as part of the release change and individual requirements Participation in the quality assurance of customer documentation, manuals and training documents

Vocational training with a focus on bank/sparkassenkaufmann or comparable qualification Knowledge in OSPlus and OSPlus_neo Knowledge of the Internet-Filiale and user and authorization management would be advantageous Knowledge of the organisation and procedures in a savings bank Good communication skills, solution and customer orientation Self-employed and solution-oriented work Teamability, resilience and flexibility Fun at incorporating into new topics

You're wondering why you should work on financial computer science? We have some good reasons for you. In addition to flexible working hours, discounted job tickets or the possibility to work on mobile, we offer you a lot more: Pension provision Accessibility Industrial sports Family service Company events Flexible working hours Mobile work Job ticket Canteen Contract Education Fitness promotion We offer you an attractive remuneration based on your qualification as well as your relevant, practical experience. JOBV1_EN