Customer service

Customer service Regions Ulm, Biberach, Ravensburg & Illertal Do you like to help with advice and action on financial questions? Do you enjoy personal exchange with customers? Then you will become part of our strong team: as a service consultant (m⁠/⁠w⁠/⁠d) in the customer service of our regions Ulm, Biberach, Ravensburg & Illertal – also in cross-entry! For over 160 years we have been part of the region. For generations, we have been so stable, fair, reliable and partnership-oriented on the side of the people who live here. As the largest cooperative bank on site, we take responsibility beyond the promotion of our members. We see ourselves as a pioneer in new thinking: for us, economic success and sustainability are inseparable when we want to make the future viable for all. That is why we conduct our business with regard to ecological, ethical and social issues.

First contact person for all customer requests and interface to the customer advisor or to the customer advisor Configuring a first-class service quality Active address of customers on consulting topics and products recognition of customer requirements and signals and associated forwarding to the specialist/specialists in the house Implementation of follow-up and administrative tasks and settlement of cash traffic

Successfully completed commercial or comparable training Experiences in service- and sales-oriented customer contact as well as pronounced communication skills Acquisition skills and empathy are among your strengths Process and result-oriented operation as well as high quality awareness High level of self-sufficiency and readiness, coupled with flexibility and team capability

Flexible working hours Don't like 9 to 5? No problem: With our flexible working hours you can share your working time yourself. Or take advantage of your 13. To convert content into free time. Flexible work and work Take advantage of mobile work for tailor-made solutions for work-life balance and enjoy the opportunity to work out 10 days from the EU’s external borders. Refreshing and working Thanks to mobile work, digital consulting and digital tools, we are there for our customers and colleagues everywhere, offer internal workshops on interface topics and promote further training in the team! Operational health management Your health is our heart! We are not honored with the Corporate Health Award for free! Whether with EGYMWellpass, voiio or powerfit – we promote the health of our employees with around 400 euros per year (per employee). Home Take advantage of the additional holiday day for participation in regional festivals such as Schwörmontag, Schützendienstag or Rutenmontag! Financial incentives Benefit from a contribution to the occupational pension scheme, asset-effective benefits, 13. salary, performance-oriented remuneration and training participation! JOBV1_EN