Assistant - Customer Service / Data Maintenance / Presentation (m/w/d)

We, the Volksbank Düsseldorf Neuss eG, are a growing and future-oriented Volksbank with a successful branch network in the Landeshauptstadt Düsseldorf, in Ratingen and in the Rhein-Kreis Neuss. The balance sheet total is around 2.0 billion. Euro. They support the real estate/investor financing department in all administrative and organizational tasks and are responsible for the planning and coordination of appointments They process the daily correspondence and coordinate the repositories You prepare customer visits before and after, work on customer documents and are responsible for creating presentations They take telephone calls from our customers: they are friendly and provide timely and appropriate processing of all customer requests You use the telephone contact for the active customer address and thus make your contribution to the success of the department You are responsible for entering and maintaining system-relevant data and take over the service of the customers in this segment

They have a bank training or a comparable degree You have good knowledge of commercial credit and payment transactions They have already gained experience in a bank, ideally in the cooperative sector, You are safe in handling Microsoft Office and flexible in handling customers: inside, you can quickly adjust to different customer types and situations They like to make calls, have a very good linguistic expression and, if necessary, develop expertise on special problem solutions affecting the daily business You have fun working in the team, are friendly, open-minded, reliable and resilient

Flexible working hours 30 days 13 salaries Jobradleasing Free drinks Occupational pension Operational health promotion Attractive special conditions JOBV1_EN