Junior Customer Advisor (m/w/d) statutory health insurance companies

You have specialist knowledge in the field of statutory health insurance? Perfect! CHECK24 is one of the leading online companies and Germany's largest comparison portal. Immerse yourself in the dynamics of the digital insurance world, experience agile processes, innovative teams, short decision paths and a steep development curve.

Customer orientation is your passion, and the team's collaboration will give you pleasure? You want to work with a look at the Alster? Then you are right with us! Support our customer consulting team and provide our customers with an incomparable consulting experience. We are looking forward to your application as Junior Customer Advisor (m/w/d) for statutory health insurance companies at CHECK24 Comparative Portal für Krankenversicherungen GmbH.

You are responsible for our customers and interested parties regarding the change of the statutory health insurance. Your expertise will help you with questions about cash contributions, savings potentials and benefits from the health insurance companies. You check and process customer requests for health insurance changes, ensure smooth handling and ensure the maximum satisfaction of our customers. As a contact person for the health insurance companies, you answer questions about our customers' requests and make sure that all concerns are handled efficiently and satisfactorily. You bring your ideas to optimize processes and workflows together with your team and continuously improve the quality of our consulting services.

You have specialist knowledge in the field of statutory health insurance, whether through a completed training as a social security specialist (m/w/d), Kaufmann (m/w/d) in the healthcare sector, Versicherungsfachmann (m/w/d), Versicherungskaufmann (m/w/d), Versicherungsfachwirt (m/w/d) or through corresponding professional experience with a health insurance company You already have basic social security skills, especially in the SGB V Ideally, you could already gain experience in telephone and digital customer advice Your strong customer orientation as well as your ability to work independently, conscientiously and structuredly characterize you

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes. We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d). Attractive salary package: On top we offer coupons for numerous CHECK24 products as well as a certified company pension. Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location in the heart of Hamburg allows easy access by public transport or by bicycle – for this we offer you a 100% free Germany ticket or promote your company bike leasing. Extensive health package: a flexibly retrieved health budget and the possibility to participate in our common sports activities (e.g. football, tern runs, backfit – also on the roof terrace in summer). Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation. CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events. For the break are a table tennis table, a kicker, our grill on the roof terrace and the unique view over the outdoor nest. We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day. .