Teamleiter* IT Support für OCT

We are a German software manufacturer from Leipzig. A team of about 30 employees supervises medium-sized companies - primarily based in Germany and Austria. We are a family-run company with fast decisions and high speed of innovation. Our software OCT ensures that control systems are loaded with the data from operating systems and model customer-specific planning processes. Based on this data, companies are managed. We offer you very demanding tasks, a lot of direct interaction with customers and technically and economically interesting development fields. If you agree, send us your application or contact our managing director for an open discussion to get to know the company and the tasks. If there are technical or business things for which you are inspired and experience - there are many possibilities of cooperation on a voluntary basis. We make controlling more accurate and faster: Without system boundaries – together – individually. More details for corporate controlling – be it by actual data export or plan data capture. Always with a uniform database and the values we have lived, such as cooperation, knowledge and further development. This enables us to create transparency, efficiency and better decision-making bases for entrepreneurship. 20 years of experience in controlling and IT Transparency and honest cooperation Saxess Software GmbH from Leipzig supplies the tools for successful controlling.

• age, gender, ethnic, religions and ossi/wessineutral

We are looking for you as an employee with executive function for our support team. Our software transports the data to customer servers every day between different data sources and networks. The support team solves problems in operation and performs tasks in the field of installation/maintenance and system maintenance. They organize the adoption and solution of support cases together with five employees. They take over the team management, but are also involved as employees in the handling of support cases. Your duties Professional and organizational management of an approximately 5-member team Service & Support

Planning and coordination of the available staff capacity

Decision on the flawability of services

intensive communication with customers, partners and other team leaders

Installation and installation of our software in customer environments

Coordination and monitoring of processes in close cooperation with the department and IT of our customers

First and second level support

Quality assurance and support for software development

Vocational training or studies in the field of (economic) informatics, alternatively multiannual professional experience in the field of application care / system administration

Found basic database and SQL identifiers

Windows Network Basics

Experience with Microsoft SQL Server is desirable

Interest in business questions

Very good analytical and communication skills

Teamability, Responsibility, Independent and Self-Responsibility

English knowledge

We offer fair and transparent internal wage model with a fixed salary of 4,490 EUR per month for this position in performance level 2

Participation in business success through a participation model

Interesting and challenging tasks

Reliable, motivated and played team

Companies with short decision-making and reaction times

Very good training and development perspectives

Flexible working hours and option for proportional remote work from home office

Your contact person If you have any questions, please contact Mr. August (Service and Support Department) +49 341 / 218299-87 or Mr. Tautenhahn (Managing Director). Please send us your complete application documents (letter, CV with photo, certificates) indicating your earliest possible entry date. We look forward to your application to karriere@saxess-software.de! Please do not request requests from personnel intermediaries, we only take into account direct competitors. JOBV1_EN