As the largest conference and congress hotel in the region and with direct connection to the Congress Center Rosengarten, Dorint Kongresshotel Mannheim offers ideal conditions for business and private travelers with 13 meeting rooms and 287 guest rooms. Gastronomically pampered our guests in the restaurant “Symphonie”, “Die Bar” and on the chestnut terrace. The wellness area is 350 m2 with Finnish sauna and modern fitness equipment. Furthermore, the merger with the Congress Center Rosengarten provides a total capacity in the conference and congress area for up to 10,000 guests.

Dorint GmbH, based in Cologne, is responsible for 60 hotels, 54 of which have already been opened. More than 4,500 employees in Germany and Switzerland live warm and natural hospitality in individual and local hotels. Dorint is one of the leading hotel chains on the German market. Dorint GmbH is part of HONESTIS AG with other companies in real estate and center management, which holds financial holdings in hotel companies and real estate companies. We encourage our youngsters and enable opportunities to climb within the group. As part of the expansion of our company and the succession planning in the individual hotels, we are always looking for new #HotelHelden who want to grow with us. We look forward to your application!

Type of employment: parttime

With your exceptional cordiality, your outstanding empathy and your compelling passion, you will become a Dorint ambassador and thus create enthusiasm for our guests and employees As the first and last contact person of our guests, you are also responsible for the lasting impression – welcome and say goodbye to our guests at check-in and check-out with first-class service Give our guests extensive information such as directions, restaurant recommendations or general information about the services of our hotel Take telephone calls and process guest requests or forward them to the competent department In the absence of the reservation department, you accept the processing of booking requests To ensure smooth payment, check the cash registers, complete the day-to-day settlement in Suite8, check the credit card bookings and take care of the billing of our R&B departments They are hosts of passion and create special moments and encounters – always

After completed training in the hotel industry, you have ideally been able to gain experience at reception With EDV and the usual MS Office programs you already know yourself well and ideally bring first experiences in the application of Suite8 with Service-oriented work always focuses on you You know that weekend and holiday work makes as much joy as every other day For all tasks arising you prove analytical thinking Communication in German and English with our international guests is one of your strengths Your open-minded, friendly way makes it easy for you to find yourself in an existing team and bring yourself and your creative ideas with you You have a high degree of flexibility and resilience, sense of responsibility, discretion, loyalty Personal commitment, team spirit, service orientation and a special organizational talent Your high level of empathy is reflected in the fact that you have a very good feeling for the needs of our guests and employees. A well-kept appearance is of course for you To our guests and your colleagues, you always behave exemplary and accommodating

Unlimited employment contracts with collective agreement Family & Friends-Tarife and 50% F&B discount in all hotels Granting of occupational pensions with 25% Loyalty premiums and anniversary vouchers Regular team events Various Corporate Benefits Free Yoga Courses by Group Yoga Teachers Staff restaurant with full and free meals Digital time recording Free dental insurance Professional and personal training through an e-learning tool, as well as training on the job and live seminars Cooperation with Barceló Hotel Group: 25% discount on membership rates

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