Account Manager in Customer Service Online Products & Systems (full-time or part-time)

Union Investment is known for outstanding asset management expertise and thus one of the leading investment fund companies. As part of the cooperative finance group, we have been offering private individuals and institutional customers sustainable investment solutions since 1956 with the aim of increasing the wealth of our more than five million investors.

Our culture is characterized by a high level of performance and partnership. With us all employees bring their own history. It is self-evident for us to create a working environment in which people with different genders, from different age groups, with physical impairments, different sexual orientations, social and cultural backgrounds, ethnic affiliations and religions can be themselves. We appreciate this diversity and create a community to which everyone makes a valuable contribution.

You want to be part of a modern and dedicated team? Then get involved with us now and help us actively support our business partners in technical questions and optimize existing processes! The following exciting tasks await you: Telephone or written answering of technical questions about digital applications, such as various fund asset management, our Robo-Advisor and much more Participate in projects related to the further development of our digital processes and products Accompanying the introduction of new applications and financial products You are the interface between our customers and our home, bringing in impulses for further development and shaping the processes, services and solutions of tomorrow with you

Experiences in customer service, ideally with a financial service provider, but also dedicated cross-comers, with completed training, are already part of our team today Interest in online themes and the courage to address even tricky and complex issues A pronounced customer and service orientation as well as communication strength Fun on telephone and written communication as well as excellent knowledge of German We are open to motivated talents whose CV at first glance does not fit 100% to the requirements in our job ad. We offer you the right conditions to fully develop your individual potential.

In addition to our attractive work environment, there are also numerous other benefits and social benefits such as Mobile and flexible work Free Germany Ticket as a Job Ticket Attractive operating restaurants and coffee bars at Frankfurt and Luxembourg locations Granted lunch Free drinks at work Occupational pension Assets Employee conditions within the framework of the cooperative financial association Childcare allowance Various offers on the topics of fitness and health (e.g. Wellpass, Internal Sports and Health Care) Various leasing offers (e.g. bicycle or tech leasing) Further education Modern working environments, including a first-class IT equipment and much more! Benefits may vary according to company and location. JOBV1_EN