IT Specialist System Integration for Support (all genders)

DATAGROUP is one of the leading German IT service providers – thanks to our dedicated team. Our passion for technology and innovation enables us to deliver reliable IT services to our customers. We are waiting for you to have a captivating and challenging task in an innovative company. An open enterprise culture, individual further education opportunities and a variety of development opportunities mean a workplace tailor-made for you and your life. Professional system integration for support (all genders) DGHH-2025-001

You are an enthusiastic service engineer (all genders) and you want to successfully introduce your skills in IT support and hardware rollouts? Then you are right with us! You secure the operation in a versatile system landscape You will process tickets taking into account SLAs You eliminate disturbances in the 1st and 2nd level support, or if necessary, keep them on following units You receive customer requests by phone, e-mail or at our customer booth and process them You care about the asset data You support IT projects You continuously optimize the operating processes and structures

You have the pleasure of working independently You are motivated to develop yourself in the IT world Ideally you have experiences in 1st and 2nd level phone support You have basic knowledge of Windows and Office environments You have advanced knowledge regarding standard hardware You are communication and team capable You have good knowledge of German in word and writing (at least level C1)

Application without registration Mobile work possible after the trial period Modernly equipped office building on the Elbe with height-adjustable tables, two monitors per workstation, retreat and meeting rooms as well as in-house gym with personal trainers and yoga classes Central location and good transport connections by train, bus and car including free parking Premium “employees promote employees” with successful setting of your recommendation Grant to the Deutschlandticket, JobRad, Participation in Corporate Benefits, a fan shop for employees, grant for occupational pensions, etc. Promoting personal and professional development, e.g. by offering ITIL Foundation certification after successful incorporation Promoting the internal and company-wide team idea through regular corporate events, such as summer parties and Christmas parties, as well as sponsoring the participation of our employees in sports events (including HafenCity Run in Hamburg) Family-friendly working conditions Even if you have the impression of not fulfilling all the requirements, you still apply. You can also contact us by phone, we will assist you with advice and action at any time and will be happy to accompany you actively in the application process. JOBV1_EN