Customer Support Liquidity Risk Management and Cost Management (m/w/d) | STBCOR

We are the digitization partner of the cooperative financial group and combine decades of banking expertise with modern information technology. The IT solutions and services specifically tailored to banks range from data center operations to bank procedures agree21 to app development. We use pioneering technologies such as artificial intelligence or smart data, and we write process optimisation and regulatory. We have set ourselves the goal of innovative digital banking and near banking experiences for approx. 950 banks and more than 30 million bank customers. Therefore, we systematically invest in the know-how of our more than 5,200 employees and consider sustainability as a strategic corporate goal. Our cooperation model is characterized by an agile, cross-functional operation in all business areas. We connect people and markets of tomorrow - simple. digital. safe.

For our Management Bank business unit in Tribe Controlling and Rating, we are looking for you in full or part-time as customer support liquidity risk management and cost management (m/w/d) in Karlsruhe, Münster or Aschheim from 30 hours a week.

Tasks with perspectives

The focus Your activity is in the specialist support of existing applications and services in the modules of the VR-Control product family. The customer is at the heart of your action and you identify, analyze and clarify your requests with the appropriate priority. If no direct solution is possible, you know who the right contacts are within your developer team or beyond to make the customer workable as soon as possible. In order to make our applications and services a bit better every day, you bring your knowledge from customer contacts to further development, are involved in the design process and contribute to the quality assurance of our products through your test activities. You will also become a permanent member of a team in which you will be able to address themes and leave you for rest. You have fun as part of the agile team to take responsibility across Squad.

Personality with profile

Completed studies in business, banking, or completed professional training with relevant, long-term professional experience or comparable training. Very good knowledge of liquidity risk management and cost management, ideally in the VR Control product family. High quality and responsibility awareness and enforcement capability. Own understanding as a service-oriented service provider with pronounced communication skills and the ability to offer the customer as a competent solution partner along with a high communication capability and team orientation. Flexible reaction in stress situations with regard to customer needs and active advancement of coordination and solution finding. Qualification in the field of agile methods, resilience and fun in interdisciplinary cooperation. We offer you a long-term perspective: You are ready to take on further tasks in the future.

Nobody is perfect! You don't meet the requirements to 100% and you still want the job? No problem - we go the way together as a team - including incorporation and tailor-made development measures!

Our advantages at a glance

In addition to an attractive fare and 30 days holiday, we offer you the following benefits:

Flexible work: We work in a balanced hybrid mix of remote work and presence in modern office environments (Activity Based Working). Work-life balance: With our individual working time models such as part-time, the choice in full-time between 30-40 h and our life-time account (sabbatical and/or release before retirement) you will find the right balance. Private life and career agreement: We offer you a family budget and support you in special family situations like e.g. care of family members. Individual Benefits: You have the choice between bike leasing, IT hardware leasing, asset-effective services and/or an additional day of release, as well as an occupational retirement and other options. Onboarding: We welcome you to our welcome event #enter; You can also expect a structured integration with Pat*in and regular feedback talks with your People Lead. Health Management - Health, Family and Life: With our offers we support you through cooperation with the family and voiio. We offer you a variety of food in our operating restaurants and network with our sports facilities. Career model and training: In our development dialogues, you will discuss your professional, methodical and personal career goals and pursue them by means of our diverse further education offers. Our company values: Respectful, open and honest, independent, for each other and result-oriented - we are guided by team spirit and the desire for innovation and intensive knowledge sharing. Future and workplace safety: As a cooperative company with decades of experience, we are pioneers of digital transformation in the banking world and system-relevant employers. Kununu: We are Top Company 2025 and proud of a Kununu score of 4.2 and a referral rate of ≥ 90%.

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