Digital Customer Advisor (m/w/d) InsurTech

CHECK24 – Germany’s leading comparison portal – stands for digital innovation in the insurance world.

In our field of property insurance, we maintain a broad portfolio of established products, which we continuously develop and develop forward-looking.

We are currently looking for technical support – in particular in the animal health insurance, legal protection insurance and residential property insurance sectors. With your expertise, you will significantly shape the further development of these products: from technical design – with AI-based support – to the optimization of internal processes to the successful market launch of new providers.

Become part of our team – in a dynamic environment that focuses on expertise, team spirit and innovation joy. We are looking forward to your application as Digital Customer Advisor (m/w/d) InsurTech at CHECK24 Comparative Portal for Sachversicherungen GmbH.

First contact point for customers (m/w/d): holistic advice on property insurance such as household, residential building, legal protection and animal diseases – individually, professionally informed, telephone and e-mail Service & Communication: Processing of new degrees, changes and queries – fast, solution-oriented and customer-friendly, with high service orientation and structured working Demand Analysis & Consulting: Development of economically meaningful insurance solutions, transparent support in the decision-making process for long-term confidence-building Customer mastery & participation: Careful care of customer data, introduction of specialist knowledge and decision-making skills into processing Project work & Innovation: cooperation in projects, further development of digital services and active participation in ideas for modern insurance consulting

Successfully completed training, e.g. as an insurance businessman/wife, bank businessman/wife or IHK-audited insurance businessman/w/d) Practical experience in insurance consulting, customer service or sales – ideally with focus on property insurance Safe handling of digital customer communication and common tools (e.g. CRM systems, email communication) Customer-oriented thinking and acting as well as a good sense of economically meaningful insurance solutions Structured, reliable and dedicated working methods – also in project-related tasks Ready to actively shape processes and contribute to the further development of digital servicesExpressed communication strength and service awareness – in writing and oral Very good German knowledge (min. C1) and professional expression Team skills, sense of responsibility and a friendly, binding appearance

The best of both worlds: CHECK24 combines all the advantages of an established online company with Startup Flair – We plan long term and at the same time you have the opportunity to actively shape processes We have no 08/15, no cross-species, superficial customer advice: We are working intensively, promoting your individual strengths and making you an expert (m/w/d) in your area Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation We equip you: ergonomic workstation with modern equipment (such as MacBook, as well as additional screens) and height adjustable table from the first day Personal growth: A broad training catalogue and specialized personnel development support you on your individual career path CHECKito Spirit: A loose working environment with duz culture and without dress code, regular drink-outs and cool team events await you! For the break between lure table tennis table, playstation room and our roof terrace overlooking the skyline Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location allows easy access by public transport or bicycle – we offer you a free Germany ticket and promote your company bike leasing JOBV1_EN