No Limit IT- Services GmbH | Germany | 23xxx Lübeck | Permanent position | Full time | Published since: 09.01.2026 on stepstone.de
Onsite support technician (m/f/d)
For one of our customers, we are looking for you: the on-site IT support experts who keep technology running! We are looking for an experienced on-site IT support technician to provide first-class technical support to one of our customers at the Lübeck site and to support the Hamburg office as needed. The ideal candidate is service-oriented, independent and brings well-founded experience in IT support in corporate environments. .
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Your tasks • Your profile • What we offer
For one of our customers, we are looking for you: the on-site IT support experts who keep technology running! We are looking for an experienced on-site IT support technician to provide first-class technical support to one of our customers at the Lübeck site and to support the Hamburg office as needed. The ideal candidate is service-oriented, independent and brings well-founded experience in IT support in corporate environments.
- End User On-Site Support Troubleshooting of hard/software and network problems on site Personal support for VIP users and support in critical situations Installation & Configuration of IT equipment (PCs, Laptops, Printers, Mobile Devices) Technical support for the onboarding of new employees Support for Cybersecurity Incidents according to defined processes
- Workstation Management Imaging, configuration & security setup Licensing, Permission Management, Profile Setup Monitoring system state and device lifecycle Preventive maintenance & problem detection
- Meeting room support Regular review of audio, video and conference technology Support for important business-critical meetings Troubleshooting of collaboration tools (teams, Google Meet, Zoom, etc.)
- Inventory & Asset Management inventory control, device output and recovery Documentation of Incidents and Activities (e.g. in JIRA, ServiceNow) Coordination with suppliers in repairs, RMA & warranty cases
- Documentation & knowledge exchange Creation & updating of technical documentation Transfer of knowledge to Service Desk & Management
Very good knowledge of Windows 10/11 and macOS Experience with MDM tools (Intune, ManageEngine etc.) Knowledge of networks, printers and collaboration tools Language knowledge: German C1, English at least B2 Complete studies in IT, telecommunications, etc. Certifications like ITIL, Microsoft, Cisco of advantage Embossed problem solution and customer orientation Very good communication and team skills Self-employed, reliable and responsible work Proactive, structured and solution-oriented At least 3 years of experience in a comparable on-site IT support role Class B licence
Place of work: Lübeck is part of Hamburg Start: 05.01.2026 Duration: 1 year with option for extension Working hours: Full time
Location
 | No Limit IT- Services GmbH | |
| Lübeck | ||
| Germany |
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