Intern (all gender) Hotel Operations for the brand Mein Schiff

TUI Cruises GmbH is one of the leading cruise providers in the German-speaking region. The joint venture of TUI AG and the US cruise company Royal Caribbean Cruises Ltd. employs around 750 employees in Hamburg and Berlin. On board the ships, 136 positions are directly supervised by TUI Cruises GmbH. For the brand Mein Schiff®, a fleet of eight ships travels. Since the end of 2020, Hapag-Lloyd Cruises has also been part of TUI Cruises GmbH with a fleet of currently five ships. The Mein Schiff® fleet offers up-to-date holiday trips on sea in the premium segment (My Schiff 1 to My Schiff 7 and My Schiff Relax). Hapag-Lloyd Cruises is in the German-speaking region the leading cruise brand in the luxury and expedition area with a 130-year history. (MS EUROPA, MS EUROPA 2 & HANSEATIC nature, HANSEATIC inspiration and HANSEATIC spirit). TUI Cruises operates with one of the most modern and environmentally friendly fleets worldwide. In the course of sustainable growth, another new ship building is planned by 2026. TUI Cruises GmbH is looking for one/n at its Hamburg location on 15.07.2025: Mandatory intern (all gender) Hotel Operations for the brand Mein Schiff

Support in the preparation, preparation and preparation of the required guest information as well as training documents for new travel areas (e.g. the USA) Support for the maintenance and installation of services and master data in the area of Hotel Operations in the MXP System Updating the FAQs and the ABC board in consultation with the respective departments Responsibility for the release of ship visitors in the Visitor Management for the hotel area Support in answering guest questions from Hotel Operations Preparation of new presentations (Dry Dock, new buildings, product changes) Support in creating the internal product Newsletter Compensation and updating of product information from the hotel area (especially cabin information) on the website and the internal knowledge database Participation in various projects and subprojects in the area of Hotel Operations Preparation of presentations and decision-making bases as well as maintenance of these

Studies in the field of tourism, cultural studies or business management First experiences in the hotel industry or gastronomy desirable Very good knowledge of the application of MS Office Very good German and English skills in word and writing High level of initiative, self-responsibility and creativity as well as organisational strength Embossed team skills and communication strength

An exciting insight into an emerging cruise company with diverse development potential A collegial working atmosphere characterized by openness and commitment From the first day to take responsibility and co-designing the personal work area A modern workplace in a central location, just a “sea mile” from the main railway station A contemporary management and corporate culture led by our values ''value estimation, trust and sustainability'' Regular feedback and development talks to promote your strengths and careers A flexible working time culture Discounted cruises, gym, yoga courses, pluxee food vouchers and more JOBV1_EN