We are looking for you as an assistant customer service (m/w/d) in full time with 39 hours! We offer: You can start immediately Your salary is 2850,- Euro per month (34,200,- Euro per year) Attractive employee offers such as the possibility of a discounted Germany ticket, the leasing of job wheels, voluntary company pensions, asset-effective services etc. Opportunities for further development within the Deutsche Post DHL Group Time limit & perspective: The body is initially limited to 1 year, with the clear objective of a determination with successful cooperation. Employees with an already indefinite contract within the DHL Group are also accepted by us indefinitely. A crisis-proof workplace in Germany's best postal and parcel service provider Severely handicapped persons are preferably taken into account with the same suitability Your tasks in customer service: Edit customer requests and complaints Conducting consultations with customers and service providers Voting on complaint solutions with internal specialist departments and contact persons This brings you with: completed commercial vocational training and/or first professional experience in the field of complaint management Practical experience in the call center or customer service Technical knowledge of data processing or customer systems Knowledge of how to use MS-Office (Excel and PowerPoint) standard software This distinguishes you: Embossed customer and service orientation Positive attitude and optimistic basic attitude Particularly good oral and written communication skills High motivation and performance Embossed cooperation and team skills Mandana Weingärtner at 0176 22973112 We look forward to your meaningful CV with the identification number 2026-031: dpihs.bewerben@deutschepost.de Deutsche Post InHaus Services GmbH – Human Resources – Sträßchensweg 10 in 53113 Bonn MENSCHEN VERBINDEN, LEBEN VERBESSERN #customerservice#