Junior Kundenmanager Aftersales (w/m/x)

What do you expect? You welcome and serve visitors:inside, interested:inside and customers:inside professional with a pronounced customer orientation. In addition, you take over the appointment organization and advise on service, repair technology and cost-effectiveness. Here you are the first contact person:in, answer questions about vehicle status, explain invoices and answer the claim management. In addition, arrange order preparation, processing, accounting and smooth processing of customer orders. You will advise your customers personally and digitally on repair potentials as well as accessories and services. In addition, you will ensure the mobility of the customers:inside and commission service providers.

Completed commercial or technical vocational training and relevant professional experience in the field of service consulting/aftersales. Communication and persuasiveness as well as pronounced social competence. Embossed customer orientation and cost-conscious thinking and acting. High quality awareness, commitment and reliability. Very good knowledge of German and English. IT affinity. Driving licence class B/III.

Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer Start date:from now or by agreement Working time:Full time

You can find helpful tips about your application and the application process here. We at the BMW Group attach great importance to equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience and skills of the applicants:inside. More here. .