dtH Tiemann GmbH | Germany | 32xxx Hille | Permanent position | Full time | Published since: 17.12.2025 on stepstone.de
(Junior) Carpenter / Technician as Customer Advisor in Inside Sales (m/f/d)
DtH Tiemann GmbH was founded in 1967 and has become a leading manufacturer in the window and door industry. We are a medium-sized, family-run company in the second generation, which produces and sells windows, doors and insect protection solutions made of plastic and aluminum for specialist trade with nearly 400 employees at two locations. For example, you were a lot in craftsmanship or assembly, but would you like to finally arrive, regulated working hours and a pleasant atmosphere? Then you are right with us! As an (incoming) expert (m/w/d) for windows and front doors, you talk to our specialist dealers and advise on our products and services. However, you are not on your own; You work in the team and can exchange yourself with technical questions at any time so that you can find solutions together. .
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Your tasks • Your profile • What we offer
Customer partner: You are responsible for a comprehensive, partnership-based support of a defined customer group of specialist trade partners such as table houses or construction companies. Technical advice: You clarify product- and order-related questions to your customers and work together with your colleagues from product management and technology to develop suitable solutions. Complaint processing: From the telephone reception of the complaint to the technical work-up/examination of the facts - with your specialist knowledge you ask for a professional handling of complaints. Internal contact: You clarify questions regarding technical uncertainties during order processing, e.g. from order acquisition or production.
Complete technical or craft training (e.g. as a carpenter, wood technician) with further training as a master or technician First knowledge of components, in particular windows and doors Impressed customer and quality understanding as well as pleasure in consulting and solution finding First professional experience in office activities and associated PC applications, such as Microsoft Office or an ERP system
Work-Life-Balance: We don't have core working times, it just needs to be followed by a working time for our customers together in the team. Buddy program: You don't jump into the cold water! You will be accompanied in your first weeks and will receive an extensive introduction. Security: We have been a family business on a growth course for over 50 years! We feel: With us, you’z culture – even up to the management! Coupons & Discounts: With us you will receive various employee discounts, including for over 1,500 different online shops. Family & Future: Your future is important to us! Whether it's a day's mother or KiTa, we'll help you financially with childcare. We also grant your retirement pension, beyond the legal level. Fitness & Health: We take part in JobRad Leasing, there are fruit days and free water dispensers. .
Location
 | dtH Tiemann GmbH | |
| 32479 Hille | ||
| Germany |
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