Praktikant Customer Solutions (m/w/d)

DHL Express – A company that connects people! Time for first professional experiences? From 01.08.2025 or at the next time, you will focus on the Customer Solutions department. Start with us now! We look forward to your application! In addition to a 6-month internship at the Bonn site, we offer the following benefits: An appropriate trainee remuneration

Room for your own suggestions

A varied and exciting working environment

Open feedback culture, flat hierarchies and a motivated team

Deep insights into the day-to-day business in Customer Solutions

Individual and detailed onboarding

GoGreen: A company that goes along with you the climate-neutral way

Your new challenge You support the Customer Solutions team in developing our physical and digital customer touchpoints

You actively work with the current projects and take individual project modules independently

For the Sales Team, you will provide information about the Service Point network and the digital shipping solutions to target groups

To optimize the customer experience, you are raising customer feedback and taking appropriate measures

Together with the team, you monitor the quality at our service points and support initiatives to improve processes

You carry out analyses and collect the results together with the team

When creating presentations and management templates, you support the team effectively

How to convince us You are currently in your Bachelor's or Master's degree with focus on BWL or Logistics and are still at least. 6 months registered

You can score points with good academic achievements and have already gained first practical experience through previous internships or student jobs

You have good knowledge of Microsoft Office Tools such as Excel and PowerPoint

Analytical Inquiries You like to process and want to get to know new tools, such as Power BI

Challenges meet with curiosity and fun in finding solutions

During your practical experience, you have already worked with different stakeholders and can also move safely in the English language environment

That's exactly what you're looking for? Then become part of DHL Express Germany and apply now with cover letter, resume and your testimonials! All open questions will be answered by Madlen Nindl at +49 228 1893 1320

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