Service Technician for Field Service (m/f/d)

We are looking for a service technician (m/w/d) for the field service at our stand in Schwarzenbek with a focus on North Rhine-Westphalia.

As a service engineer (m/w/d), you are part of the Customer Development Center (CDC) and “the face of fat compacting” with the customer. As a technical specialist, you make a decisive contribution to ensuring the productivity of our customers. As a result, you contribute sustainably to customer loyalty and business success.

In addition to regular coordination within the team, you work closely with colleagues from the adjacent departments of our CDC and engineering. Your main task is to install and commission our systems with our national and international customers. Regular inspections, maintenance, calibrations and analysis in case of a fault supplement your working day. Modern IT communication tools and high-quality tools are available for this. The Fate Compacting division Technology and world market leaders in high-performance machines for tablet production in the pharmaceutical industry. As an innovation leader in a globally extremely dynamic market environment successful. In addition to tablet presses, the offer also includes tabletting tools and process equipment. The Schwarzenbek site Modern structures, high-tech environment. Only 20 minutes by train to the city of Hamburg. Various training opportunities (LMT Group Academy). In the case of a nursery close to the farm, gastronomics etc. The LMT Group As a major medium­size enterprise of pioneering spirit and value­orientation. 100% family owned. Continuity and long-term success are at the forefront. As a group of companies, the roof of fat compacting and LMT tools. Industry: Special machinery and precision tools. 1,800 employees (m/w/d). 380 million euros turnover (2023). 6 production sites worldwide; 20 sales and service offices.

Multi-day service operations with national and international customers, including pre- and post-processing Installation, service, maintenance and repair of our equipment, tablet presses and their peripheral equipment – including all electrical, mechanical and IT related works Customer support both in the field and using modern remote support tools Participation in the improvement of the systems and tablet press, including through documentation creation for use in the knowledge management system Creation of service reports and protocols for the purpose of service proof Technical support of colleagues and other areas of fat organization Continuous improvement of existing processes

You have to work independently in the technical field. Your passion for technology and their operational application in the production environment applies. You have fun communicating and are looking for an exciting challenge for an established company with around 1,000 employees worldwide. You have about (m/w/d), a further education for the state-tested technician (m/w/d) or a comparable qualification Practice-proven technical knowledge in the fields of mechanics, electrical engineering and IT / software for machines and equipment and in their operational handling The ability to use your knowledge profitably with the customer Careful work taking into account the applicable directives and regulations Using IT-based tools as well as network, software and digital technology Experience in technical field – in international use – would be desirable Very good German and well-founded English skills High readiness, flexibility and durability Class B driving licence

For the technically experienced and customer-oriented service technician (m/w/d), who is also communicatively strong, we offer an extremely exciting, varied and lucrative field of activity, which is constantly evolving and offers new challenges. The following conditions round off our offer: Extremely attractive workplace in a future-proof, innovative and sustainable company activities, as compensation to the field of external services and to extend the range of knowledge and work: mobile work, training, teleservice cooperation and occasional support of FATs and laboratory tests Collaborative working climate with short and direct communication paths Space for co-design and trust, appreciation and passion for our activities Very flexible working time and sliding time models Attractive remuneration based on the IG Metall Hamburg, supplemented by special payments for external service activities Occupational pension (Allianz Metallrente) and 30 days holiday Good transport connection, grant to the HVV Germany ticket as well as further measures to support our employees