Customer advisor for precious metals (m/f/d)

You accompany our customers competently through the entire process of buying and selling from consulting to successful completion. You check, analyze and evaluate precious metals such as dental gold, old gold, jewelry, coins and bars professionally and reliably. You process customer requests personally, by phone and in writing always service-oriented, discreet and sovereign. You take responsibility for the cash register and the precious metal stock as well as the careful implementation of inventory and stock balances. You support administrative tasks, coordinate goods and pickups and work closely with colleagues and specialist departments.

Expertise Closed commercial training or comparable experience in the consulting-oriented customer or service environment Ideal experience in the precious metal, jewelry or luxury segment Safe handling of MS Office and digital applications Very good German knowledge in word and writing, English knowledge of advantage Personal competencies Friendly, confident and well maintained appearance in customer contact Emphatical and pronounced customer and service orientation Communication strength and consulting competence High level of discretion and sense of responsibility Independent, structured and reliable operation Individual initiative, flexibility and willingness to deploy Collaborative cooperation and team spirit Professional appearance even in challenging situations

Attractive basic salary as well as sales share, special payments and grants after the trial period Intensive and structured incorporation in our own academy at our headquarters in Düsseldorf, including hotel review and takeover of all travel costs. Professional working atmosphere with short decision-making and direct exchange Perfect transport and modernly equipped jobs Exclusive Benefits: Operational pension, Corporate Benefits, Urban Sports Club grant, 100% takeover of the Germany ticket or car park, grant to the job bike. Regular team and corporate events