Customer Service Employee (f/m/d)

Reference code: 13463 Company: AMD TÜV Arbeitsmedizin Service GmbH

We share the enthusiasm for forward-looking solutions with over 20,000 people around the globe. At TÜV Rheinland you can contribute your knowledge independently and continue to develop in person. We are a team of highly qualified experts who face responsible challenges to enrich life with valuable achievements. And we all love what we do. If you want to bring your talents in a meaningful way, you will come to TÜV Rheinland. Let us take advantage of these diverse possibilities and make ourselves together on new goals.

The occupational health service TÜV Rheinland is part of TÜV Rheinland Academy & Life Care. Together, we are committed to more safety and health at work, so that our customers’ employees are physically and psychologically healthy and remain healthy. As an employee*in customer care (w/m/d), you plan and coordinate our teams of health experts with our customers. Yours? Come to the team!

As an employee*in customer care, you take the appointment organization and route planning of our teams from health experts. You check and keep the status of the order filling in mind and document it. You are the central interface to our customers and are in contact with you in any question. You accept general customer requests, guide them and ensure a smooth flow of information between the areas. You keep an overview and control the appointment of nationwide customer projects.

Professional training and multi-year experience in customer care, ideally also experience in MRP Organisational skills, sustainable and structured work Embossed service and team orientation Quick conception and ability to keep an overview even in hectic situations Contact and communication skills and enthusiasm for the active support of our customers Very good MS Office knowledge (Excel, Word, PowerPoint)

Training offers - from coaching and mentoring programs to the 'Women ́s Network'. Employee talks - Regular exchange at eye level. Well insured - accident insurance, occupational disability insurance, discounted insurance. Health protection measures - occupational sports groups, seminars, precautionary measures and more. Benefits - discounts for employees, e.g. in the sports studio or when buying a car. JOBV1_EN