Service Attendant Local Transport

At 01.09.2026 we are looking for you as a service partner: in local traffic (w/m/d) for DB Sicherheits GmbH at the Hennigsdorf site. Your tasks:

In addition to ensuring a high quality of services in the trains, you are responsible for carrying out services for travellers You take the regular ticket securing and billing at the billing point By adequately processing passenger information and the proper acceptance and transfer of customer complaints as well as requests, you contribute to increasing customer satisfaction You will show presence at the platform before departure of the train as well as during the entire journey on the train The reception and forwarding of objects as well as the perception of the property rights in the train are also in your field of activity

Your profile:

You bring a successfully completed vocational training as a merchant for transport services, a comparable training in a service profession or several years of professional experience in the service sector, e.g. as a merchant in retail, with A customer- and service-oriented appearance paired with high load capacity and a pronounced communication capability distinguishes you You have the willingness to participate in the training as:for service staff:in the VBB In addition, you have an affinity for handling the necessary technology, but also perfect knowledge of the German language ready-to-use in shift service (breakfast and late) and a valid class B licence Your communication strength, stress resistance and your handling of conflicts complete your profile

This is important to us:

Our claim is to offer all candidates the same opportunities for entry with us, both with equal suitability. We actively promote diversity and cooperation in our teams. We appreciate any application, regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age, duration of unemployment, sexual orientation and identity. Benefits:

We offer you a lot, because you always give 100 per cent: a standard market wage package with generally indefinite work contracts and employment security, as well as many extras and an occupational pension scheme. You can be sure of a long-term perspective through your firm working relationship in a future-oriented group. With seminars, trainings and qualifications, we offer you individual and long-term development and promotion opportunities at specialist, project or leadership level. .