Sonnenalp Resort | Germany | 87xxx Ofterschwang | Permanent position | Full time | Published since: 11.06.2026 on stepstone.de
Reservation staff (m/f/d)
The 5-star Sonnenalp resort is a European top hotel, idyllicly located in the Allgäu in Bavaria. Our guests appreciate the warm atmosphere and first-class service quality in all areas. In order to offer our guests this excellent standard every day, we need professionally competent, motivated and sympathetic employees who work with joy and great commitment.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Acceptance, processing and control of daily incoming correspondences and individual reservations via all common distribution channels Creation and dispatch of reservations and booking confirmations Detailed individual advice of our guests on the phone taking into account the specified sales, budget requirements and pricing strategy Collection of the reservation-relevant data in the PMS system and the permanent maintenance of the guest data Acceptance and processing of guest wishes and complaints Guest correspondences and accounting tasks Processing and control of incoming MICE and group requests according to the requirements of the reservation management and event department Creation of internal statistics and reports Close cooperation with all other operational departments Cooperation and support in the creation of a modern hotel distribution
A completed training in the hotel industry, in the tourism, or sales area First experiences in the same position in the elevated hotel industry of advantage Very good German and good English skills Positive radiation and a communicative personality Representative and well-kept appearance Extreme discretion as well as excellent handling forms Professionalism in handling our demanding and international guests Reliable, responsible and independent operation Passion for the profession and a high quality claim to your work Willingness to work on weekends and holidays in the rolling system (by schedule) Ideal knowledge of Oracle Suite 8
A beautiful working environment where you can work relaxed and at the highest level You can also do something good for you as a sun elder, and use both fitness room, swimming pool and sauna. You can enjoy a discount on spa treatments as well as shopping in our shopping. Our kitchen serves the sun elders grandios and you can enjoy yourself in a relaxed atmosphere from breakfast to dinner in our staff restaurant. The Sonnenalp offers so much more - let us inform you on our homepage about our other benefits, such as childcare, employee apartments and further education.
Date of entry: by agreement
Location
 | Sonnenalp Resort | |
| Ofterschwang | ||
| Germany |
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