(IFS) Solution Specialist / Consultant (m/f/d)

(IFS) Solution Specialist / Consultant (m/w/d) IT / Essen Headoffice / Hybrid / Full time / iSE02613 Welcome to ista We also support owners: inside and outside Immo­bien, their buildings are future-proof and climate-neutral. In this respect, we have to measure, calculate and transparent energy consumption. We help to save energy and CO2. We work with over 6,300 employees: in 20 countries. We offer you the assurance of a successful undertaking and the flexibility of an agile way of working. You will also shape the future with us. All people are dependent on age, sex, sexual orientation, religion and prevention. We are proud to be part of a diverse team. We maintain a comprehensive environment and support each other. We attach great importance to the association of private and professional life. It is also very important for us to promote our employees, which is why we all offer the opportunity to develop and develop.

You are responsible for the design, design and operation of our IFS application You work together with your squad to implement all customer journeys for our field service in IFS and implement business requirements of different stakeholders in working solutions In close consultation with our decision-makers: within the ista and in the field with other teams, our clubs or service centers, you collect and refine the requirements and processes and thus contribute to the further development and optimization of all business processes in IFS You take the creation and adaptation of IFS configurations, such as workflows and task templates, as well as the 2nd level support, after IFS is productively in use, while you’ll start and track requests for IFS support (3rd level) with more complex challenges. As an expert (m/w/d), you carry out training of IFS users within the organization (other teams, vacancy) and thereby support the dissemination of IFS process and system knowledge In addition, you are responsible for the organization of quality assurance for the respective area of responsibility in close cooperation with our test engineer:

You have already gained several years of experience in the construction and operation of large enterprises, in particular IFS. Study of (economic) infor­mation or comparable In­depth knowledge of field service processes, in particular in the field of crafts, and/or in the field of technicians' operations in existing stations You are familiar with agile developments and tools such as Jira, Confluence and Git, and you are already working in cross-functional teams. You will be able to find solutions in a proactive way, while you are proactively addressing problems, and you will be able to clearly, effectively and effectively present content. You have extensive information and experience in the handling of data and a basic technical service of the IFS, in particular with regard to information Your profile is run by fluent English (at least B2) and fluent English-speaking countries!

Make the right thing with sense and future: our services save CO2 and protect the environment – we work for a future world of tomorrow Enjoy many benefits: Enjoy an attractive compensation, 30 days of holiday per year and flexible working conditions, including the possibility of working mobile up to 50% a week Secure good services: We are an inter­na­tional success with agile working conditions and an open structure. Our future course offers you long-term and advanced knowledge. Stay curious and continue to develop: we do not have the option of breastfeeding, which is why we encourage you in every way in your development – a variety of learners are waiting for you Experience a working world full of trust: We're all pulling on a string Have fun in a small team: whether it's a barbecue, an inter­na­tional Soccer Cup or ice cream for all in the summer – we always have something new to come up with! !