Customer advisor in the customer center (m/f/d)

Become our customer gift maker - For those who prefer solutions than excuses. Why you are right with us.... Because you don't just call us – you make people better the day. What you do with us.... You are the person who makes “I have a problem” a “thank you, you have really helped me!” In the customer service of the EEA you are the person who hears and makes it possible. If you want to make people happy and go home with a good feeling, then you are right here! You help customers in everything about energy, contracts & services You take over the complete processing of the customer's requests – incl. CRM and settlement system You will find solutions – fast, clear and easy You explain things understandable (even if You sound technically) You work with modern tools & digital channels You spread good mood – even when it gets stressful

You like people and people like you You can explain well, listen well and react well You stay relaxed even if others don't do it You can tackle challenges directly and quickly find solutions You have a commercial training or first experience in customer service – or just talent for it You bring personal motivation and pleasure to teamwork And yes – a license class B also belongs to

As an employer, we offer you 30 days vacation per year so you can enjoy a balanced work-life balance. Your working week covers 38 hours and extends from Monday to Friday. In addition, we are bound by tariffs, ensuring fair and transparent working conditions. In addition, we offer you a variety of additional benefits that make your time even more pleasant and enriching. Energy subsidy: Costly energy prices? We will help you with the energy grant and support you. Occupational pensions: Already thought of your future? So do we. To support your financial security at your age, you are entitled to an oldage pension. In addition, there is the possibility of completing a supplementary occupational pension scheme in the context of a change in remuneration. Continuing and continuing training: Do you want to do more or do you want to go further? Our executives are available as partners and support you in the professional and personal development. Slide time model: Before work, bring the children to kindergarten and go to sports at lunchtime? No problem, with our flexible working hours you can agree on professional and private life. Mobility: With us you can lease a JobRad or complete a discounted job ticket. You can easily reach our locations in Worms, Alzey and Rheinhessen. Parking and charging stations: You're on your way by car? No problem. At almost all our locations we have numerous free parking spaces so you don't have to worry about it. There is also the possibility that you can charge your e-vehicle with us for free. Special payments: With us you will receive an attractive remuneration, performance-oriented special payments as well as annual holiday money, a 13th salary and monthly asset-effective benefits. Working at the centre: With our company health management and many other models we promote your health. With the Wellpass we grant, you can even go training in many different sports studios throughout Germany. Cohesion: With various employee events, joint evenings and company celebrations, we are increasing the community structure - and that also across areas. .