Customer Manager (m/w/d) Lateral Entry Customer Service Health Insurance (from 20 hours/week)

In the heart of the Hanseatic city, just a few minutes walk from Hamburg Main Station, our teams work on the progress of our comparison portal. Benefit from the dynamics of an online company, our trusted and self-responsive way of working and, of course, the fantastic view of the outside world. For our further growth in health insurance, we are looking for a service-oriented customer manager (m/w/d) for our existing customer service team! You have a successfully completed commercial training and pleasure in consulting talks? We are looking forward to your application as Customer Manager (m/w/d) Quereinstieg Customer Service at CHECK24 Comparative Portal für Krankenversicherungen GmbH.

As the first contact person, you are available to our customers (m/w/d) by phone for any queries You are responsible for the independent examination and submission of insurance applications In Interface Function, you clarify technical questions between customers (m/w/d) and external partners Your ideas are important to us: you bring proactive ideas to optimize workflows. We think together in the team how we can implement them

You have a successfully completed commercial training, e.g. as an office clerk (m/w/d) for office management, industrial clerk (m/w/d), tourism clerk (m/w/d) or in the healthcare sector You have enjoyed consulting talks and ideally already gained first experience in customer contact You draw your attention through a high customer orientation as well as a safe and friendly appearance in telephone and written contact Your conscientious and structured way of working ensures that our high quality standards are always met

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d) Attractive salary package: On top we offer coupons for numerous CHECK24 products as well as a certified company pension Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location in the heart of Hamburg allows easy access by public transport or bicycle – for this we offer you a 100% free German ticket or promote Your company bike leasing Extensive health package: A flexibly retrieved health budget and the possibility to participate in our common sports activities (e.g. football, Alsterlauf, backfit – also on the roof terrace in summer) Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events. For the break, a table tennis table, a kicker, our grill on the roof terrace and the unique view over the outdoor nest We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day