Insurance and Finance Clerk (f/m/d) in Customer Service Contract – SHU Privat

The VHV Group is a growing group of specialists in insurance, pensions and assets. With its brands VHV Insurance and Hannoversche, it is a competent and forward-looking partner for insured persons and intermediaries. For our success we focus on the strengths of our around 4,000 employees. Last year, the VHV Group recorded around 3.6 billion. Euro earned gross contributions and totalled over 12 million. Contracts.

Telephone consulting: You advise our customers about all contractual matters of household, residential, private and accident insurance holistic and professional. Also for challenging questions, you will find the right answers and the best solutions for customer and business pages.

Offer creation: After detailed consultation and examination of all information, you will create customised offers to the customer. You also recognize further needs and advise competently.

Contract management: You are responsible for quality and customer-oriented contract and post processing. In this case, you implement change requests and contract adjustments and accept the written correspondence to all contract matters. Training: You have completed training as a businessman for insurance and finance (w/m/d), with a further training as an insurance specialist (w/m/d).

Know How: In addition to experience in telephone customer service as well as needs-oriented customer advice, you will ideally have well-founded knowledge of the products of private SHU insurance.

Service and quality: Through a always professional, binding appearance, you represent the service idea of the VHV Group to our customers and mediators.

Together successfully: You and your team support each other and achieve your goals together.

Personal: You are curious and have the pleasure of bringing your previous experiences into your team and learning into new areas of work.

Work Life Flexibility: Flexible working hours, mobile work or work abroad - the possibilities to design your own work-life balance to suit your field of activity are manifold. Remuneration: Our attractive compensation model includes 13.3 monthly salaries plus a direct participation in the company's success. Holiday: In addition to your 30 holiday days a year, you have the opportunity to convert your special payments into additional free days. Working world: Modern workspaces, a canteen with varied offers, an associated physiotherapy and a logistics hub for supplying purchases and orders on the Techno Campus booths offer you the best possible working environment at our headquarters in Berlin. Career and training: Whether professional training through our VHV academies or the management junior program - unfold your potential and choose the career and development path that suits you. Well Being: From a medical service to running groups and freshly prepared fruits to ergonomic work - your health is at our heart. Precautions: Whether company pensions or asset-effective benefits - we provide together with you. Working route: Whether a job bike or public transport: With covered parking facilities for your bike as well as showers and dressing on campus grounds or the BVG fare grant, the way to us is easier than ever. JOBV1_EN