Employee Service Provider Management and Organization (m/f/d)

Whether sneakers or ties – we combine the best of two worlds. On behalf of the Frankfurter Sparkasse, we serve new and existing customers in our direct bank sales. Improving the customer experience every day is one of the challenges we face every day on behalf of our parent company of the Frankfurter Sparkasse. Developing new processes and monitoring their implementation, as well as managing our service managers, is one of the essential tasks of our service providers. This results in new exciting tasks and projects every day. Become part of our team at the 1822-direct in Frankfurt a.M. and get involved now! Projektmanager (m/w/d) in Frankfurt am Main

Support and control of our operating service providers Further development and strategic design of the operational service provider management Internal and external contact for questions of service provider and outsourcing management Implementation and further development of guidelines to ensure legal and regulatory requirements, e.g. MaRisk and Dora Technical support for internal and external audits in the regulatory environment. Ensuring proper reporting in service provider control Editorial care and further development of the process, process and structure organization

Successfully completed studies with an economic focus or a comparable qualification or professional experience. The first practical experience in the outsourcing and/or Service management Good knowledge of regulatory requirements and a pronounced affinity for regulatory issues Experience in process modeling and optimization Self-employed, reliable and independent High cooperation and team skills Willingness to further develop Innovation joy and openness for new solutions

Work from home: Up to 50% of your working time is possible on a mobile basis. Holidays deluxe: 32 to 35 days – depending on the company, additionally free on Christmas Eve & New Year's Eve and extra holiday for climate-friendly travel. Lifelong learning: diverse training and individual development programmes. All-round protection: Occupational pension & Health insurance from the employer. Smart travel: Germany ticket for only 27,55 € per month. JobRad leasing for your bike. Modern equipped: laptop & smartphone – also for private use. Secure employer: 100% Sparkassen subsidiary and part of the Helaba group – awarded several times. Wohlfühl-Extras: Modern jobs, sliding time and a working environment that really allows work-life balance. .