Team Player Quality & Customer Satisfaction Manager (m/f/d)

We are a successful and future-oriented Volks- und Raiffeisenbank, which sees its employees as the most important success factor. Our business area includes the districts Miltenberg, Odenwald and Darmstadt-Dieburg. As a cooperative bank, we combine regional roots with innovation and real team spirit. We set benchmarks, live #together and offer you an environment where you can develop your strengths and actively shape the future – # Chancellor #futuremaker. Bring your expertise and make the difference for our customers. Become part of our sales management department as Teamplayer Quality & Customer Satisfaction Manager (m/w/d) at our location Michelstadt.

Quality & customer satisfaction: You ensure that our customers experience first-class quality – day by day. Regulatorik & Standards: You ensure that all legal and regulatory requirements in sales management are complied with. Innovation & product development: You observe market trends, identify opportunities and develop innovative products together with the specialist areas. Campaign control: You plan and control legally necessary customer campaigns and always keep an overview. Expertise & topicality: You keep our securities house opinion up-to-date and actively introduce your know-how. Cooperation: You work closely in the team and across areas – for joint success.

Technical qualification: completed banking training and well-founded experience in the banking environment. Expertise: know-how in sales and/or quality management. Working methods: Embossed quality orientation, structured and analytical methods. Personality: team spirit, communication strength and initiative. Willingness to develop: readiness to learn and flexibility

Freedom & Responsibility: You can make your working hours flexible and use mobile work – for more balance in everyday life. Opportunities & development: We promote your training in a targeted manner and accompany you on your career path – with individual development programs and mentoring. Health & well-being: Your health and a balanced work-life balance are at our heart. Stability & security: As a strong regional cooperative bank, we offer you a safe workplace with a perspective. Teampirit: With us counts #common – you work in a collegial environment that builds on support and appreciation. Attractive benefits: net wage optimization, bike leasing and special conditions for banking services are waiting for you. .