Employee (m/w/d) in back office customer management at the Cologne location, full-time (39 h) and part-time possible

Do you enjoy helping people to live an independent life? The Maltesers are one of the most traditional aid organisations in the world and are modern. The Malteser Service Center is an internal service provider of the Malteser Hilfsdienst. The Malteser Service Center is one of Germany's largest and most professional emergency call centers with the nationwide support of our emergency call customers. This allows us to live at home for all who want it, but can no longer be independent.

Examination of the permanent functioning of our home emergency call devices Contact customers and relatives to test the functionality of the home emergency call device You will forward orders to our technicians as required

Ideally, you will get first experiences in the telephone customer service You have a pronounced communication strength in word and writing Customer-oriented behavior is of course for you A certain IT affinity is desirable Cross-catchers are welcome The readiness to the shift service incl. Weekend and holiday work is available

A meaningful and varied activity in a modern aid organization Intensive incorporation No 9 to 5 job, but a flexible shift system without night services Mobile work possible during the day – we will equip you Personal and professional training After a successful year of temporary employment, change to an unlimited working relationship Remuneration after AVR Caritas Occupational pension and child allowance 30 days holiday + 1 additional day available Discounts and vouchers in the Malteser Benefit Portal for employees We'll make you mobile! Bicycle leasing after takeover into an indefinite working relationship Subsidiary to the Deutschlandticket JOBV1_EN