BWI GmbH | Germany | 10xxx, 15xxx, 14xxx, 13xxx, 12xxx Berlin, Strausberg | Permanent position | Full time / Home office | Published since: 19.08.2026 on stepstone.de
Senior Service Manager - DMZ (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Senior Service Manager (m/w/d) from now on in Strausberg or Berlin. The DMZ division is responsible for network transitions as customer solutions, manages, plans and implements customer requirements for existing and new functions and extensions. In this context, optimizations in the customer's IT infrastructure need to be taken into account, the creation and updating of concepts and to accompany the implementation. The area is responsible for the solutions provided in cost and personnel union. .
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Your tasks • Your profile • What we offer
Advice, coaching and coordination in the introduction of new technologies and migrations of existing Conducting cross-disciplinary, project-oriented tasks Support of the Service Owner in the preparation of performance description, calculation of projects and requirements, preparation of presentation documents for customer bodies (AG, FAG, etc.) and internal meetings Contact for Service Partners and Suppliers (e.g. IT Security, Licensing and Maintenance Contract Management) Preparation / participation in performance tenders clarification and specification of service requirements, negotiation and conclusion of service agreements Control the necessary measures to ensure IT service quality and customer satisfaction in operation Initiation and coordination of updating and creation of concepts (e.g. IT-SichhK)
Successfully completed studies (e.g. computer science, business informatics, electrical engineering) or comparable training At least 5 years of relevant professional experience in requirement management, system calculation and project management (>15 persons, >2 million) ideally in the public sector Expertise in at least one technological field (e.g. cloud computing, mobile computing, enterprise network transitions) Good project and service management knowledge as well as ideally relevant certifications (e.g. PMI, IPMA, Prince2, ITIL) Very good knowledge in the mapping of processes as well as good knowledge of IT security and compliance Safe appearance, good communication capability and high networking capability Embossed independent, loyal way of working, analytical thinking and creative and flexible procedures
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The remuneration is between € 71,000 and € 104,040. The actual amount is determined based on your responsibility as well as experience and competences The BWI provides a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustment Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical We support your professional and personal training through individual measures and free access to LinkedIn Learning You have the opportunity to lease a job bike and also profit from access to platforms for diverse employee benefits
Location
 | BWI GmbH | |
| 89075 Berlin, Strausberg | ||
| Germany |
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