Stadtwerke Bielefeld GmbH | Germany | 33xxx Bielefeld | Permanent position | Full time / Home office | Published since: 22.07.2026 on stepstone.de
SAP Inhouse Consultant CX / CRM (m/f/d)
Whether drinking water, electricity or heat - we from the municipal works of Bielefeld provide reliable, modern and sustainable services to Bielefeld. Sometimes the daily routine, sometimes a great challenge. More than 1,200 employees are highly motivated every day to reliably fulfill our mission as an energy supplier. It's best to get together with you, so just get involved! You will be part of our IT and Digitization division with around 190 colleagues. We offer our internal and external customers: an exciting and innovative IT service and project portfolio as well as the associated secure and modern IT infrastructure. From data center operations to SAP S/4HANA Transformation, from IT sustainability to the digitization of the group of companies – our range of topics is versatile. .
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Your tasks • Your profile • What we offer
You will become part of the digitization department with 20 colleagues:in cooperation with four colleagues, you will be responsible for consulting our users around the topics SAP Sales & Service Cloud, SAP Marketing Cloud, SAP BTP and the SAP Customer Data Cloud. Define and analyze requirements and develop new solutions Dedicate concrete recommendations for action for digitization measures around the processes in sales, marketing and service Implement interface, process and customizing adaptations in the field of the above-mentioned cloud to optimize the customer journey Constantly optimizing existing processes and individual CRM solutions in the B2B or B2C range Manage IT introduction and optimization projects and coordinate external IT service providers
You have a successfully completed study of (economic) informatics or a comparable training with relevant professional experience or a comparable qualification. Experiences in the design, implementation and especially in the operation of SAP CX solutions, ideally already in SAP C4C, SAP CDC, SAP Marketing / emarsys or the Integration Suite Knowledge of sales and service processes and experience in project management (especially IT projects) Ideally knowledge of integration methods (Integration Suite, SAP BTP) Programming skills (Fiori, ABAP, JavaScript or the like) and experience in implementing requirements in the above-mentioned Clouds Own working methods, high earnings and customer orientation as well as team skills
Occupational pension Flexible home office control Compensation according to collective agreement Business gasonomy Company events Dogs at work Childcare Modern and ergonomic working environments Free Deutschlandticket Participation in business success and employee equity participation Health Management incl. Health platform “machtfit” Individual working time models Provision of digital terminals Personal development Cycling leasing Lifetime account
Location
 | Stadtwerke Bielefeld GmbH | |
| 33611 Bielefeld | ||
| Germany |
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