At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. Tasks Main task: maintaining existing customer relationships. Objective: Extension of existing contracts by convincing and personal customer approach. The value and added value of the various offers and products. Communication with customers via various channels (inbound, outbound, email, chat, letter). Compliance with customer expectations as well as address and solve customer concerns. Qualifications Excellent language skills in German (word and font); good knowledge of English is an additional advantage. Strong interpersonal and communicative skills to build a stable relationship of trust to a diverse clientele. Safe handling of common IT tools for navigation in internal systems, analysis of customer data and rapid detection of potentials for customer retention across various offers. Great affinity for sales as well as strong negotiation skills to create convincing and tailor-made offers for different customer needs. Team spirit and an eloquent appearance as the basis for a close, successful collaboration with colleagues to achieve the diverse corporate goals together. Benefits Hybrid working model with home office possibility. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.

JOBV1_EN