Employees for telephone and written customer support (m/f/d)

Telephoneing is your thing? You're an organizational fan, love communication, and have fun to actively introduce yourself? Let's get to know each other. With more than 200 employees, we offer several thousand customers innovative banking and accounting services in the field of medical professions – thanks to consistent market orientation and clear management strategy for over 25 years.

Due to a unique service throughout Germany, we are among the leading providers in this market and set standards in our industry both in terms of technology and customer orientation.

We have been growing very successfully for years and want to further expand our excellent position. For further reinforcement, we are looking for a full-time

Telephone support of customers, patients and borrowers (only inbound, no sale) Correspondence Guide via e-mail and letter Various back-office activities such as: booking of payment receipts and payments Editing of post-backrunners Processing of installments and loans

Chemistry must vote! In addition to your expertise, it is important for us that we fit from the mindset and our values You should work with heart blood and have fun working in new or unknown subjects You are not a “number” with us, but humans, and from the very beginning a full team member We go open, honest and value-aware and communicate across all levels at eye level You should be able to deal with the fact that our team can also “round”; we still do not lose the fun at work and support each other That's what you bring: Professional experience in the telephone customer service, ideally from the financial services sector Joy in customer contact and communication strength Very good knowledge of German in word and writing Excellent customer and service orientation, high reliability and sense of responsibility Closed commercial training, ideally bank clerk or insurance clerk

A safe, long-term and modern workplace and a very good operating climate A dynamic working environment with the ability to actively shape it Modern technical equipment (high degree of digitization, paperless office) A well-founded and practical integration with personal mentor Regular training and training for professional and personal development Modern, light-flooded and air-conditioned office rooms and free company parking Capital benefits and occupational pensions Operational health management (service leasing, health days etc.) corporate benefits (employees benefit from over 800 renowned providers) Coffee and water for free Recurring company and team events Flexible and regulated working hours (guiding time) with short Friday, no shiftwork, no weekend work 30 days holiday per year Mobile work up to 60%