Technical Assistant – Office Management & IT Support (m/f/d)

DATAGROUP Rhein-Main GmbH (formerly URANO), based in Ingelheim am Rhein, Rheinland-Pfalz, is part of DATAGROUP SE, one of the leading IT service providers in Germany. For almost 35 years, we have been the innovative and independent IT partner for companies, medium-sized enterprises and public contractors in the Rhine-Main region, Germany and Austria. To support our team “Workplace Support” we are looking for two from April or May Technical Assistants (all genders) – Office Management & IT Support for the Office Administration and IT support in Biberach an der Riß. Representation of parental leave, limited to six months with further employment option

... in Office Management: Support in the organisation and coordination of the branch Self-employed office administration and organization including general reception and assistance tasks (post-processing and telephone center) Order acceptance and verification and processing of individual orders Disposition of technicians in daily business Commodity bookings (relocation, goods entry and goods exit) in the ERP system Responsibility for monthly inventory ... in IT support: On-site service processing and support (order and incident management) as part of the modern digital workplace (workplace as a service) Special Devices (printer, scanner), network components, meeting room and hardware Editing trouble messages using a ticket system Delivery, installation, repair, upgrading and upgrading of PC and notebook systems Setup of PC systems with custom images Upgrading, dismantling and conversion of PC workstations Patching and destroying telecommunications lines Participation in projects around the Workplace Service

Senior Consultant (m/w/d) Professional experience in assistance, office management or IT support Secure handling of MS Office (Word, Excel and PowerPoint) Very good knowledge of Microsoft Windows 7/10/11 and Microsoft Office from version 2010 Experience with standard hardware (PCs / Notebooks, ideally HP / Lenovo) Knowledge of how to use telecommunication terminals (iPhones, iPads, smartphones and VoIP) Remarkable: Knowledge in SAP S/4HANA Basic knowledge of Active Directory Network technologies, remote / VPN accesses and print servers Basic ITIL understanding

Representative organization and communication talent Structured, independent and conscientious operation Friendly, helpful and service-oriented essence High sense of responsibility and team skills Very good knowledge of German in word and writing Good knowledge of English in word and writing (mainly written documentation)

Work-Life-Balance: Flexible working hours and mobile work for optimal reconciliation of work and private life Recreation period: 30 days vacation per year and additional work-free days on 24.12. and 31.12.2026 Attractive remuneration: Annual salary and bonus round, employer-funded occupational pensions Efficient cooperation: Flat hierarchies with duz culture and short decision paths Latest hardware: MacBook or Windows laptop as well as iPhone with dual SIM Future security: permanent employment contract in a future-oriented IT company Career and development: Individual support through our career model, our planned training catalogue and regular development talks Parking: Free parking nearby Sustainable mobility: allowance for a job-cycle Team and Events: Summer Festival, Bowling, Online-Quiz and more