Mühlenchemie GmbH & Co. KG | Germany | 22xxx Ahrensburg | Permanent position | Full time / Home office | Published since: 06.08.2026 on stepstone.de
Customer Service Specialist (m/f/d)
Mill chemistry is one of the world's most renowned companies in the field of flour treatment. We are part of the Stern-Wywiol Group, a dynamic group of companies with 14 companies in Germany and 20 foreign branches worldwide. As a Customer Service Specialist (m/w/d), you can now and in full time support sales and internal interfaces through the processing of orders, correspondence and customer support. In particular, you are in close contact with our stakeholders and business partners in Asia and ensure smooth cooperation across different time zones and cultural contexts. They contribute to the processing of complaints and to a professional after-sales service and are part of a globally connected customer service team. .
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Your tasks • Your profile • What we offer
Support for sales and cooperation in customer service Creation of offers and proforma invoices Collection, processing and tracking of orders and patterns Written and oral correspondence with internal and external partners (mainly in English) Processing of customer requests and questionnaires in coordination with the relevant departments Processing and tracking of complaints and ensuring customer satisfaction After-sales service support and close cooperation with internal interfaces
Completed commercial training (e.g. wholesale and foreign trade management or comparable) Multiannual professional experience in customer service or sales service (min. 5 years) Impressed customer and service orientation as well as communication strength and ability to build trusted relationships Toughness and enforcement ability to consistently represent customer interests and flexibility and adaptability in an international, dynamic environment Intercultural understanding and patience in dealing with different mentalities combined with knowledge of English Proactive, solution-oriented operation and high self-responsibility Good knowledge of the M365 environment and experience in handling ERP systems, especially SAP,
For over 40 years we have been offering secure jobs in our family business. Our success is for employees who make impossible and solve challenges with creativity and commitment. Stable curiosity is our driver, with which we can unlock the world together with you. Jobrad Mobile work Free drinks Employee events Services Flexible working hours Ergonomic workplace Employee Apprenticeship Program Job ticket Free fruit Parking place Further training Urban Sports Club Health measures Occupational pension Good transport
Location
 | Mühlenchemie GmbH & Co. KG | |
| 22926 Ahrensburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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