OMS Retail GmbH | Germany | 30xxx Garbsen | Permanent position | Full time / Home office | Published since: 31.08.2026 on stepstone.de
Key Account Manager (m/f/d)
OMS Retail is the full service partner for European retail. For over 20 years, the company has been supporting leading retail chains with professional retail services - from inventory to ESL integration to instore services. With up to 900 qualified employees and a unique route concept, 18 European countries set standards for successful retail solutions.
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Your tasks • Your profile • What we offer
OMS Retail is the full service partner for European retail. For over 20 years, the company has been supporting leading retail chains with professional retail services - from inventory to ESL integration to instore services. With up to 900 qualified employees and a unique route concept, 18 European countries set standards for successful retail solutions.
Your job
Customer Relationship Care: You are in constant contact with our major strategic customers from the Retail segment to understand their individual requirements and to bind and further develop customers to OMS Retail in the long term. Responsibility As an account holder of your strategic customers, you will ensure maximum customer satisfaction and impeccable performance. Here, you will arrange the internal stakeholders to reach the target. 360-degree customer support: from the start-up phase to the recurring touchpoints in the daily business. You are the center and key player in the customer relationship and as an active communicator for the enthusiasm of our customers and our operating teams. Growth: You bring fresh ideas, new business models and creative sales ideas to attract new customers or run upselling with existing customers.
That's what distinguishes you
Completed commercial training or studies in the field of business management, logistics or a similar discipline. Retail experience is not a must, but of advantage Safe handling of MS Office and CRM Very good German and English knowledge To set excellent communication and organisational capabilities and priorities. Team-oriented working and enthusiasm for continuous improvement. readiness to travel in Germany and abroad Own initiative and Hands-On-Mentaliät
Why us?
International market with great prospects for the future Plenty of space for action in clear structures Possibility of mobile work on 2 days a week Core working time from 9:00 to 14:00 Webinars, workshops and coaching on Mental Health Possibility of 1:1 talks with our partner Nilo We support your fitness through the Move Republic App 24 hour accident insurance for any accident Occupational pensions and benefits Private childcare grants (KiTa grant) Corporate Benefits
Location
 | OMS Retail GmbH | |
| 30823 Garbsen | ||
| Germany |
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