0Specialist / Project Manager Input Management (m/f/d)
Volkswohl Bund Lebensversicherung a.G. | Germany | 44xxx Dortmund | Permanent position | Full time / Home office | Published since: 25.06.2026 on stepstone.de

Specialist / Project Manager Input Management (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


We at VOLKSWOHL BUND assure more than just protection for private customers and medium-sized companies. With the award "Germany's Best Employer 2025" by the Institute Great Place to Work © we guarantee you a workplace culture characterized by trust, pride and team spirit - for over 100 years! Experience the speciality of our corporate culture and become part of our team. Your contribution moves something. For you as well as for us. For our team "Document Management Systems" we are looking for a specialist / project manager (m/w/d) input management at our headquarters in Dortmund. At the VOLKSWOHL BUND Insurances you will design the intelligent incoming mail processing of the future. They are responsible for the further development of our input processes based on Insiders SmartFix/Omnia – including OCR, classification, extraction and connection to downstream workflows. .

Your tasks • Your profile • What we offer

End‐to-end responsibility for our Input Management Platform (Insiders SmartFix/Omnia) from requirement management to productive operation Modeling and Optimization of Classification/Extraction Logics, Quality Monitoring of Processing Ranges Production and Support: 1st-/2nd‐/3rd‐Level Support, Incident/Problem Management, Release and Deployment Support, Monitoring of SLAs and KPIs Stakeholder engagement: advice from specialist areas on new requirements, request analysis, effort estimation, solution design and prioritization in the backlog Integration into specialist processes: e.g. archive, postal basket and workflows project management and coordination with internal IT, departments and service providers; Control of rollouts and releases Operation & Governance: Error analysis, stability and performance monitoring, data protection and compliance Impulses for automation, e.g. dark processing and efficient validation workflows

Multiannual experience in the input/DMS environment with Insiders SmartFix/Omnia or comparable OCR/Capture platforms Understanding classification/extraction procedures (regular and model-based), document structures, PDF & E-Mail-Parsing Experience in production-related operations and support processes (ITIL‐Basic, Ticketing, Change/Release Management) Experience in stakeholder management: workshops, backlog care, prioritization and transparent communication on progress and risks Solid understanding of modern procedures in OCR/Classification/Extraction and their monitoring Experience with pragmatic use of AI-based functions in regulated environments (on‐prem/private cloud) Safe in IT project management (classical and agile), test management and production-related operations communication strong, analytical, independent; Joy of cross-functional cooperation

... our employees have a motivating and family-friendly working environment through: Mobile work and flexible working hours KiTa, a parent-child office, and child holiday care A training programme with exciting technical and over-themed topics A company-owned gym with free fitness courses and cardio equipment as well as many other health topics Free fruit and water Private restaurant

Location

ava Volkswohl Bund Lebensversicherung a.G.
Kaiser-Wilhelm-Straße 9, 44137  Dortmund
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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