EOS Deutscher Inkasso-Dienst | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 29.01.2026 on stepstone.de
Senior IT Business Analyst - Data Management & Automation (m/f/d)
In our Collection Process Operations section, everything revolves around smooth processes: We ensure the system-side availability of our two core systems for our operating units and drive the company's success with smart automation – thereby releasing resources for what counts. As an interface between internal teams and external service providers in the collection area, our tasks are as diverse as our stakeholders. If you want to be the hub of technical implementation and successor*in in the team, read on! !
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Your tasks • Your profile • What we offer
You work in our core systems and are responsible for projects to implement new work processes or process optimizations. Together with our developers, you analyze the processes in your area of responsibility so that the user story can be defined and developed iteratively in the team. Through close coordination with internal and external stakeholders, you contribute to optimizing data flows and process processes. You continuously drive system-side automation potentials to enable the work processes of our operating units efficiently, cost-saving and error-free. Your Daily Doing includes independent reporting on your projects, monitoring relevant key figures and early detection of optimization potentials. Therefore, with ease, you initiate appropriate improvement measures.
You are experienced in process management, so the recording and modeling of new processes are a light thing for you. Ideally, you are versed in the BPMN methodology. Decisions You meet well-founded and self-initiative to make processes efficient. Your SQL know-how and ideally knowledge of Power BI enable you to independently perform data analysis and set up monitoring. Your own initiative and your independent way of working are your trademark, because you love to drive projects independently! You are flexible and keep an overview of your workload in a dynamic workspace, as handling complex requirements is your strength. In the German and English language, you can safely move and communicate with a variety of stakeholders in a business environment. Collective knowledge, especially in the court area and in the process governance of Collection Operations, is a plus, but no need!
Flexible working time - with sliding time and leisure compensation Holiday and Christmas money - Special payment for Christmas and 1000€ Holiday premium Corporate Benefits and Personal Discount - 15% discount at Otto and other benefits in the Benefit Portal Hybrid work - partially work remote Workation - work up to 30 days abroad in Europe Grant to the Deutschlandticket - reduced mobility for you
Location
 | EOS Deutscher Inkasso-Dienst | |
| Hamburg | ||
| Germany |
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