Preusse Personalleasing Inh. Dipl.-Kfm. Sascha Preusse | Germany | 45xxx Essen | Full time | Published since: 09.07.2026 on stepstone.de
Service assistant in appointment scheduling / inbound (m/f/d)
Location: Essen-Frohnhausen | Very good takeover chance! Communication is your strength? Then you are right with us! For more than 20 years, Preusse Personalleasing GmbH from Mülheim an der Ruhr has been synonymous with quality, reliability, fairness and personal service. As an owner-managed company, we place great emphasis on short decision-making, firm contacts and trusted cooperation – both with our customers and with our employees. For our renowned customer in Essen-Frohnhausen, we are looking for a dedicated personality at the closest possible time Service Assistant in appointment / Inbound (m/w/d) Your perspective: With good incorporation and successful cooperation there is a very high chance of taking over by our customer. .
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Your tasks • Your profile • What we offer
Telephone processing of incoming customer requests Agreement and coordination of appointments Friendly forwarding of callers to the relevant contact persons and locations Processing and answering customer requests by e-mail Recording and coordination of emergency services and fault messages Solution-oriented processing of customer requests in cooperation with the specialist departments Maintenance and updating of customer data in the CRM system Processing complaints and ensuring high customer satisfaction
Joy in dealing with people and in telephone communication Friendly, service-oriented appearance Independent, structured and reliable operation Team skills and responsibility Sensitivity and organisational skills Good knowledge of MS Office Very good knowledge of German in word and writing Commercial training is advantageous, but no requirement Experiences in the automotive sector or as service assistance are welcome
Very good takeover chance Over-tariff compensation and attractive bonus options A perspective in a successful company Structured and qualified work during working hours Collaborative team and pleasant working climate Personal care by fixed contact persons 38-hour week with regulated working hours for a good work-life balance Free staff parking Very good accessibility with the ÖPNV Free drinks at work
Location
 | Preusse Personalleasing Inh. Dipl.-Kfm. Sascha Preusse | |
| 45147 Essen | ||
| Germany |
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