Sales representative in the office (m/f/d)

First contact for customers with questions about sales support execution of customer orders. Answering phone calls Support of customer service providers in (the implementation of) tenders, offers, customer orders, contracts and SLAs. Building close relationships with customer supporters to optimize sales support activities. Building solid relationships with selected end customers and SPs at different levels of their organization. Support of customer support in the creation of business/distribution plans to increase sales. Support and/or support of customer supporters during customer visits. Close cooperation with the Operations Department to monitor customer orders. Participation in formal and informal training on products. Care of the CRM system (Oracle Netsuite) and ensuring that it is up to date. Management, coordination and execution of marketing events of the German branch. Coordination of Marketing Activities with NI Group Marketing Manager Cooperation with colleagues to support product/company marketing for events. Understanding the competitive and industry landscape and constantly updating this understanding. Extensive understanding of direct and indirect business factors and requirements to identify opportunities. Ability to build trust, negotiate business goals and work directly with customer supporters and the sales manager.

Completed commercial training, e.g. as merchant for office management, Industrial businessman/woman, IT system businessman/wife or Wholesale trade and foreign trade with focus on sales or technical sales. Alternatively: Bachelor degree in a relevant degree course, e.g. Business Administration (BWL), economic informatics, technical sales, International Business or Communication Management. Technical knowledge Basic understanding of technical products and solutions in the fields of IT, telecommunications, network technology or cloud services. Experience with CRM systems (e.g. Salesforce, Microsoft Dynamics, HubSpot) and ERP systems (e.g. SAP, Oracle). Secure handling of MS Office 365 (especially Excel, Word, Outlook, PowerPoint). Knowledge of the supply and order processing, pricing, contract management and customer support. Understanding international sales processes and supply chains of advantage. Language skills Very good knowledge of German and English in word and writing are required. .