Team leader in the control room (m/f/d)

TU Darmstadt stands for excellent and relevant science. The profound global change processes – from the turn of energy to artificial intelligence – are decisive in shaping outstanding insights and forward-looking study offers. We bundle our top research into three fields: Energy and Environment, Information and Intelligence, Matter and Materials. As a university that is anchored in the Frankfurt-Rhein-Main metropolitan region and has a strong international influence, we are committed to European values and European integration.

About our area The Unit IV C Campus Security in the Real Estate Management department carries a central, responsible task for the safe operation of the campus. It is responsible for the preventive and defensive fire protection, the perception of authorised tasks in radiation protection, the processing of genetic and laser safety tasks, the operation of the control room and the central information point. The responsibility also includes the security and closing service, the business continuity management, including key role perceptions in threat management, as well as diverse tasks of security and work security. The control room is the permanent central body for the acceptance and coordination of technical disturbances and emergencies for all 5 locations with currently totalling approx. 185 buildings of TU Darmstadt. It is therefore the central node for emergency calls, alarms and reports of the hazard detection technology, fire protection and building/operating technology and is therefore an essential part of the security management of the TU Darmstadt. Likewise, medical and person-related events and alerts must be responded quickly, correctly and safely.

Information on the job Reference number: T597-2025 Date of entry: at the next possible time Duration: unlimited Size: 100% Remuneration: Pay group 09A TV TU Darmstadt Place of use: Darmstadt Application deadline: 07.04.2026

The following tasks await you: Professional leadership and coordination of employees in the control room: Responsibility for the professional management of the associated employees Ensuring compliance with legal requirements, internal guidelines and service instructions Creation of service and operational plans Personnel disposition (organization of holiday and disease representations via the external service provider, if necessary. triggering the application process) Daily monitoring of the watch log and, if necessary, responsible review of individual safety-relevant topics Leading employee talks on specialist topics Organisation and ensuring a smooth operation and all technically relevant processes in the area of the control room. Identification of potential for improvement and implementation of appropriate measures in coordination with the department and unit management Implementation of new processes and specifications, including in the context of coordinated project results Ensuring and implementing the communication management of the control room, both internally and externally. These include, among other things, the processing of inquiries and information, as well as the function as a reporting point or respectively. Infopoint for the TUDa. Creation of technical award documents for the external service provider in consultation with the management of the unit Participation in the TUDa crisis unit in special situations or exercises in connection with the S2 – Situation/Darstellung or S5 – Special tasks to support the Bureau.

Own-sponsored operation and monitoring of building facilities for the entire university: Contrary to all interference and danger messages (e.g. water damage, power failures, fires, buoyancy due to chemical reactions, break-in, diebstehle etc.) by the above-mentioned building equipment, by telephone or e-mail from internals / externals and short-term and safe analysis or Classification of the incoming message with regard to the respective danger or safety risk for buildings/persons. Following forwarding to the relevant departments of the TU Darmstadt as well as in the event of immediate safety: fire brigade, police, leading security specialist, department and unit lines of the decernate IV etc. according to the different process-defined reporting chains for the initiation of measures remediation. Acceptance of emergency calls from elevators and disabled toilets, as well as general emergency calls, security messages by telephone, and taking measures to remedy the fastest possible (in case of risk in delay). Primary contact point within the TUDa for all types of notifications and notices (e.g. information of the operating groups of the technical establishment on pending and ongoing maintenance work in the buildings; were thefts, vandalism, property damage, etc.) and forwarding the information on the basis of process-defined reporting chains to the respective departments and units. Daily documentation of all safety-relevant actions in the watch log and forward to the department and unit management of the IV property management department. Key storage / key output / key documentation for all TU Darmstadt buildings to foreign companies (e.g. maintenance cleaning, maintenance companies etc.). Locking force in emergency for all buildings / locations of the TU Darmstadt (access to the so-called emergency key box).

Management/control/coordinating and monitoring of security personnel of the external service provider in the control room, in daily strip service and in interventions. Responsible coordination or support of operations of rescue services, police or fire department.

The activity is carried out in full-scale shift operation, which means that the working hours are organized in a rotating shift system. This includes early, late and night shifts as well as weekend and holiday work. Flexibility and readiness to work in changing layers are therefore necessary.

You have Successfully completed training as Master of Protection and Security (IHK) further training for the NSL specialist (qualification especially for emergency call and service places) - desirable a multiannual professional experience in a similar position with professional personnel responsibility - desirable

Continue with: valid driving permit class BE Very good knowledge about MS Office Very good knowledge of the German language in word and writing (min.

Personally, you are characterized by: High social competence and empathy in dealing with people Ability to make decisions and enforcement strong service and service readiness good communication capability independent, independent and reliable operation Kindness, team and cooperation capability

The Technische Universität Darmstadt offers diverse and challenging tasks, independent work, current technologies, good collaborative and partnership cooperation, needs-oriented training opportunities and individual personnel development. Development and design – a comprehensive internal training offering as well as opportunities for further qualification and development Holiday/training vacation – 30 days holiday per year (when full time) and 5 days educational leave Sustainable and mobile – free travel in the entire regional transport in Hesse by LandesTicket Hesse according to the applicable tariff regulations and mobile work Fit and Healthy – free medical screenings and extensive discounted sports offer Work-life balance – flexible working time models; Operational health management Pension provision – additional public service (VBL) according to the applicable provisions Wheel/wheel leasing Family/Pflege/Occupation – childcare services and payment of a child allowance (in accordance with tariff regulations), holiday offers