Hörmann KG Verkaufsgesellschaft Erfurt | Germany | 99xxx Apfelstädt | Permanent position | Full time / Home office | Published since: 21.04.2026 on stepstone.de
Team Leader Inside Sales Service (m/f/d)
As a family business, we think in the long term, you too? Then come to our team. At Hörmann - Europe's leading supplier for gates, doors, frames and drives - expect They have varied tasks, a dedicated and motivated team, a responsible and innovative company and many design options. You feel addressed? We are looking for you at the next possible time at the location of Applestadt near Erfurt as a team management sales service for the service (m/w/d). The Erfurt branch consists of more than 40 dedicated colleagues: in the area of Thuringia and Nordhessen, it is responsible for sales, service and logistics. .
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Your tasks • Your profile • What we offer
Your tasks: Technical and organizational management of our 6-member team including coordination of tasks and promotion of individual and joint development Responsibility for analysis, optimization and further development of efficient work and process processes Telephone consulting and support of our customers in the field of construction, building materials and steel trade as well as door and door specialists Creation of service and spare parts offers based on customer requests including offering tracking and support of replacement parts procurement independent processing of customer orders as well as coordination of delivery and, where appropriate, Assembly processes Costing, tracking and billing of orders Creation of credits as well as processing and clarification of differences, warranty and cunning cases
Take this with you: Complete technical training in the field of metal technology (e.g. industrial mechanic:in, plant mechanic:in) with the qualification Master:in/industrial master:in or a commercial training (industrial man/wife or the like) with an additional technical qualification First experience in professional or disciplinary staff management Impressed earnings and service orientation combined with high cooperation readiness, social competence and very good organizational and co-ordinative skills This would be desirable: First experience in a comparable position in service management and technical customer service, also in deputy function Experience in handling SAP and CRM systems
We offer you: A structured incorporation with incorporation plan and introduction dates Targeted, individual training by the Hörmann Academy as presence or e-learning Open doors, quick decision-making and self-responsive action are characterized by our work culture Flexible and family-friendly working hours incl. Running time and mobile work 30 days holiday as well as holiday and Christmas money Monthly, tax-free allowances (credit card) and occupational pensions Staff offers at renowned manufacturers and brands Regular feedback and open communication Staff parking, good public transport Sustainability and social commitment are at our heart
Location
 | Hörmann KG Verkaufsgesellschaft Erfurt | |
| 99192 Apfelstädt | ||
| Germany |
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