ECO3 | Germany | 6xxx, 97xxx, 5xxx, 7xxx, 89xxx, 88xxx Südwestdeutschland, Baden-Württemberg | Permanent position | Full time / Home office | Published since: 08.06.2026 on stepstone.de
Field Service Engineer Südwest / Baden-Württemberg (m/f/d)
Do you not only want to maintain technology, but actively design solutions, inspire customers and have a real impact on business success? Then you will be part of ECO3. We are a world leader in innovative pre-stage solutions for the printing industry. Our technologies help printing companies to produce more efficiently, more cost-effective and sustainable – from computer-to-plate systems to workflow software to state-of-the-art printing plates. .
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Your tasks • Your profile • What we offer
As a field service engineer, you are the face of ECO3 with our customers in the Southwest / Baden-Württemberg region. You ensure that our systems not only run, but perform. You take responsibility for service quality, drive projects ahead and are the central interface between technology, service management and customers. Your tasks in detail: Implementation of installation and customer projects in the field of CTP / processors Installation, commissioning and configuration of our systems Training of users and technical advice Implementation of acceptances
Maintenance and repair work to ensure smooth and reliable system operation Ensuring high service quality and active escalation management Technical control and support of service technicians and service providers Technical advice for internal teams (service, sales) and customers Close cooperation with the global service organisation
Technical training (e.g. technicians, Bachelor) in the field of mechatronics, precision engineering or comparable Experience in technical service / field service Knowledge in Windows and Networks High customer orientation and joy at direct contact on site Independent, structured and solution-oriented mode of operation readiness to travel within the region German fluent, English good
Design space & visibility: You take responsibility with direct influence on customer satisfaction and business success Exciting technology: Work with innovative systems in a specialized industry Development possibilities: perspectives in service management or in international projects Attractive conditions: corporate car (also for private use), 30 days vacation, occupational pensions International environment: cooperation with global teams and experts Short decision paths & real self-responsibility
Location
 | ECO3 | |
| 65203 Südwestdeutschland, Baden-Württemberg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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