Shift Supervisor Reception (m/f/d)

You are the first and last contact of our guests! You're a host and troubleshooter, you're a consierge and a guest guide. Friendly and flexible you go to the wishes of the guests and give them the feeling of a second home. Stylish appearance, reservations and written post-processing are not a problem for you. You have good knowledge of how to use assessment portals, GDS systems, channel managers and feedback programs. At best, you know one of the most popular hotel programs. In our house we use Fidelio Suite 8/ Opera Cloud. As a channel manager, HotelNetSolutions products are available to you and our CRM and marketing tool comes from Revinate. Good knowledge of English and, at best, other foreign languages can be mastered in word and writing. You have well-founded knowledge in the current MS Office programs and bring the necessary portion ''pass and engagement''. You might want to climb the next step on the career manager or have already demonstrated your performance in a similar position during the previous operation. We are also happy to offer employees from the second row or cross-comers the opportunity.

You are a heart host, have you been able to earn completed vocational training and possibly already experience at the Front Office / Guest Relation/ Reservation? You are friendly, flexible to the wishes of the guests and give them the feeling of a second home? Stylish appearance, reservations and written post-processing are a matter of course for you? You have good knowledge of social media, assessment portals, GDS systems, channel managers and feedback programs. Good knowledge of English and at best other foreign languages do you master in word and writing? You have well-founded knowledge in the current MS Office programs and bring the necessary portion ''pass and engagement' to the team? You might want to climb the next step on the career manager? We are also happy to offer staff from the second row a rise.

We are a young emerging team, with many long-term colleagues, in a family-run company. What we do, we like to do and with the heart. Our guests especially appreciate our kindness to us - we are particularly proud of this!

If you want to join and join the ''stars' together, we will get you involved. We do not want to slow down, but also promote.

A few points what makes us and what awaits you with us the most beautiful Art Nouveau hotel on the Rhine - since 1887 actively managed by the same family a wonderful region in the UNESCO World Heritage area ''Oberes Mittelrheintal'' with the advantage of nature - active sports - water The environment is at our heart! This is why we are pioneers and invest in our own solar systems, solar thermal systems or heat exchangers to achieve energy efficiency in order to preserve the world for the next generation. Hydrojet massage beds for the team: Free jet massage 4 hotel-internal staff events per year PERSOnights - cheap holiday at over 200 partner hotels Benefits for package travel bookings (8-12% - for selected partners) Use of in-house facilities (swimming pool, fitness room) Staff restaurant and lounge ''Le Team'' Drink dispensers for all colleagues Employee surveys and 360Grad feedback reviews to develop you collective wages and other benefits Benefits such as Christmas and holiday money as well as seasonal bonuses Digital service plans, run the hourly account and on-site communication app Our company is open all year round - an advantage over other season hotels on the Rhine Discounted apartments, WG's or apartments for trainees and employees in the city area Acknowledgment of your achievements with the choice of employees, azuubi and team of the year Courses and vocational training / vocational training. We are happy to work with you in the long term and go together - also in conjunction with our further sister hotel