Commercial Employee / Real Estate Clerk (m/f/d)

You are a trustee and helpful:r Contact:in for our tenants:in the processing of complex inquiries and complaints (advanced in the area of lease reduction) You actively and motivate for solutions and do not hesitate to go new ways and think out of the box You evaluate the individual situation and make sure that, if necessary, the client can be solved with the involvement of other areas: in the final and the satisfaction of our customers: The final evaluation and documentation of your business cases completes your task profile

You have successfully completed your real estate training or have it as a cross-release:in already about professional experience in the real estate industry This brings you first experiences in the field of customer service, commercial understanding and high service and customer orientation with This means that you don't let challenging situations underwhelm you and are looking proactively for solutions because you want to help and offer solutions To do this, you can also look beyond the edge of the plate and have a good sense of who you need to inform and integrate when and at what time to successfully master challenges You can put yourself in the problems of our tenants: inside and convince by empathy and value-adding handling Your communication strength in language and writing (even foreign languages) as well as good spelling skills and experience in dealing with current MS Office packages complete your profile

Security: You work in an unlimited working relationship in a dynamically growing company Work out from the home office: With us you have the opportunity to work on mobile at up to three days a week Together we shape your future: We rely on individual development paths to continuously advance your development Your feedback is important to us: With regular feedback talks we keep you and us on track Fit through everyday life: Benefit from extensive health management – in addition to various fitness offerings (e.g. Wellhub), we offer an attractive supplement to health insurance through our Vonovia PlusCard. Other Benefits: Occupational pensions and employers:income to asset-effective benefits, employees:in-share program, employees:in-successful participation, Vonovia apartments, JobRad, anniversary payments and other special payments in special private events as well as benefits in corporate benefits, employee benefits.de and ticketprinter etc. Not just a professional home: We support the search for accommodation within our stock according to availability so that you can arrive quickly and easily