Clerk - Customer Service / Contract Conclusion / MS Office (m/w/d)

The strong employer in the heart of Hanover Who we are? A company on growth course in an industry with future. We offer diverse and varied tasks as well as great services for our employees. In addition to consumer electronics, household appliances, bicycles, e-bikes and e-scooters as well as hearing aids, we also protect smart home systems and home lines. Our mission: repair instead of throwing away – an ingenious idea, sustainable good.

You comprehensively advise new and existing employers and employees on bike leasing, contract conditions, benefits and process processes You process all service cases from initial contact to the conclusion of the contract You coordinate closely with specialist dealers, insurance companies and banks You’ll contact internal and external partners directly – in writing and by phone You solve enquiries efficiently and ensure high customer satisfaction

You bring at least 2 years of professional experience in customer care You have experiences with the topic 'Leasing', ideally in the field of bike leasing or financial services You have a completed commercial training or a comparable qualification You convince with excellent communication skills in German and can also explain complex facts clearly and understandably When handling MS Office, you are safe and enjoy working in new software solutions Your work is solution-oriented, reliable and team-ready

Holiday: We offer 31 days holiday for your rest Special benefits: In addition to the salary we reward your commitment with an annual holiday and Christmas money Hansefit: Germany-wide diverse sports offerings with a surcharge of only 10 € per month Health care: Our company physician offers regular checks and investigations (e.g. eye examination, flu protection vaccinations etc.) to promote your health Working parties and anniversaries: We take every opportunity to celebrate together our small and great successes Employee Participation Program: We take part in the success of the Group. Our attractive participation program “MBP” makes it possible Bicycle leasing: You have the opportunity to lease a bicycle via the WERTGARANTIE Group. We also promote sustainable mobility in this way Crib grant: We take part in the cost of the crib to support fresh families