Service employee for our bank branch ....- also as a career changer (m/f/d)

The HypoVereinsbank is part of UniCredit, a pan-European commercial bank. Our goal is to help the company develop further by offering our corporate customers and private customers the best solutions in the world and bringing their potential and the potential of our employees to development. Digitalization and our commitment to ESG principles - Sustainability & social justice - are the basis for our actions. You encourage us to accompany and empower our stakeholders. With our sustainability strategy, our products and social impact banking, we contribute to a life-saving future. Our success is based on the diversity and uniqueness of our employees. That is why we respect and promote equal opportunities in all dimensions of diversity, equity and inclusion: from age to gender and nationality to religion. We do not think in hierarchies, but create an environment in which every opinion is appreciated. For this reason, we have also been awarded the European top employer for the repeated time. Also you become part of us - be yourself and grow with us.

In the private customer bank we accompany our customers: in all financial matters – throughout all phases of life. In doing so, we are guided by the changing needs of our customers: Personal advice forms the core of our offer and goes hand in hand with powerful, continuously evolved digital services. Our goal is to create a seamless customer experience with modern store concepts, flexible access paths and innovative technologies.

Type of employment: Full or part-time possible You are the first impression: With your smile and your competence, you receive a customer: inside the switch and in the SB zone. You take responsibility: (Casting Shops? Do you reliably.) Customer presence? You can clear it directly or forward it specifically. You bring digital things closer: you show how easy mobile and online banking work – and make our digital services experienceable. You win new customers: With your open nature and your sense of human beings, you build relationships. You keep the store running: Whether material ordering or waiting area – you also think and design. You care for satisfaction: you listen, find solutions and make feedback real opportunities.

Completed commercial training or comparable professional background Interest and passion for modern banking (multi-channel solutions, mobile banking apps, SB devices) Joy in customer contact and to convince people with excellent service Sovereign appearance and a confident personality that creates trust Team spirit, commitment and flexibility to succeed in the dynamic working day

UnlockYourPotential – With us, you shape your training independently and individually. With extensive training measures, strategic and future-oriented development programs or individual mentoring, we give your career a perspective. In addition, up to 3h/month of your working time includes your personal development – whether design thinking, storytelling, mindfulness or time management, you decide!

ComeAsYouAre – We are committed to a fair and inclusive relationship. That is why we have signed the Charter of Diversity, one of the Valuable 500 and promote people with disabilities in the working world. The UniCorns represent our LGBTQI+ colleagues, while with our Gender Diversity Programme we provide equal opportunities. Inclusion is a responsibility that we are aware of and we like to wear.

EnjoyTheBest – Use as an employee:in the best premium account in Germany free of charge.

CareNowForLater – We will also provide you in the future. In addition to monthly salary payments, retirement provision is a topic that you should not deal with at the beginning of the pension. That's why we support your retirement from the first day.

DontStopMoving – Use the flexibility of Wellhub: There are over 2,900 fitness, leisure and wellness facilities available throughout Germany, and even abroad you have access to the 53,000 partner facilities worldwide. Because movement for us not only means health, but also sustainability, we also offer you the opportunity to lease a JobRad and to receive the German ticket for only €25 instead of €63 per month. We support you in an active lifestyle and promote environmentally friendly, cost-effective mobility.

BalanceKidsAndCareer – We support you in childcare and make us strong for the reconciliation of family and profession. Be it through flexible working hours, financial grants such as birth and maternity allowances, or through a place in one of our two daycare centers: with us you combine children and careers.

StayHappyAndHealthy – Your physical and mental health is our heart. Our psychosocial advice, the digital health weeks, vaccinations and many other initiatives ensure that you are balanced by your private and working life.

MindYourBody – Krumme posture and tired eyes? Not with us! Our ergonomic workplaces with height-adjustable desks and two monitors relieve your body and your eyes. For a comfortable setting in the home office, we equip you with a laptop and headset. You can also have a screen eyeglasses approved by our company physician and order them with our partners Fielmann and Apollo. We take over the costs.

RelaxInNature – Lake or Mountains? You have the quality of choice, because the guesthouses of our partner Food & More offer both! The Haus Freudenberg am Schliersee invites you to relax with a private swimming ridge, while a breathtaking Alpine panorama awaits you at the Markbachjochhütte in Austria at an altitude of 1,500 metres. As a HVB employee, you benefit from attractive special conditions – together with family, friends and friends.