Vishay Measurements Group GmbH | Germany | 74xxx Heilbronn | Permanent position | Full time / Home office | Published since: 20.02.2026 on stepstone.de
Customer Service Employee – with German (m/f/d)
About us As a global market leader in precise measurement technologies, Vishay Precision Group (VPG) develops innovative solutions that are used worldwide in safety-critical applications – from automotive to aviation to medical technology. For our Division Force Sensors in Heilbronn, we are looking for a dedicated customer service personality that acts as a central interface between customers, sales and internal specialist departments.
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Your tasks • Your profile • What we offer
Complete order processing (Order-to-Cash) Collection and support of customer orders incl. Monitoring Coordination of deliveries in coordination with planning, logistics and production Processing of customer requests to: Availability Delivery dates Prices Delivery status
Sales and Support Interface Processing of complaints and returns (including RMA process) Maintenance of master data in ERP and CRM systems Management of customer portals Creation of reports and documentation Support for forecasting and budget topics Working to optimize service processes
Completed commercial training or comparable qualification At least 2 years of customer service experience (ideally in the B2B / industrial or production environment) Very good knowledge of German and good knowledge of English in word and writing Experience with ERP systems of advantage Safe handling of MS Office Structured and solution-oriented operation Embossed communication capability Teamplayer mentality Ability to set priorities in a dynamic environment Knowledge in sensor technology is not required – we work you comprehensively.
Attractive remuneration according to qualification and experience 30 holiday days + legal holidays Structured incorporation International working environment Development opportunities within a global company Collaborative team & short decision paths Employee events Occupational health services
Location
 | Vishay Measurements Group GmbH | |
| 74078 Heilbronn | ||
| Germany |
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