Junior Teamleiter Front Office (m/w/d)

For us, “Let's Go!” is not just a slogan, but an attitude. We love technology and we want to inspire. We have fun and we want to inspire. Our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. They are looking forward to shaping the shopping experience of the future together with 50,000 employees throughout Europe. Professional and disciplinary leadership of the “Ware” team at First Level Support FI in the Service Management department Coordination of the operational and resource planning of the Ware team Ensuring balanced and service-oriented personnel deployment Support of employees and the team in change processes Continuous further development of employees in achieving the highest possible self-responsibility Special responsibility for the operational Inquiry to Resolution (I2R) process in the field of goods Continuous optimization of the I2R process goods and the implementation of necessary measures to improve service quality Support in the planning and implementation of departmental and departmental objectives Close cooperation with the Group Lead colleagues and experts from the department Cooperation with the operational Back Office departments of GBS Germany and GBS Spain Reporting to the department managers

Complete commercial vocational training and sound knowledge of accounting Ideally, first experience in disciplinary and professional leadership, as well as in the further development of employees and organizations Result-oriented and structured operation High level of ownership and self-initiative Good communication skills, safe expression and empathy give the team orientation and security Professional appearance and a friendly, optimistic and motivating personality Good knowledge of English

International teams & versatile tasks 30 days holiday & funded pensions Employee discounts & fitness cooperations Precise training & guidance programs Open corporate culture & teamwork Mobile work (50/50) JOBV1_EN