SAP CX / CRM Consultant (m/w/d)

As an international IT specialist and expert for Artificial Intelligence and Multi-Cloud Services, Arvato Systems supports well-known companies in digital transformation. Around 3,300 employees at over 25 locations worldwide stand for high technical understanding, industry know-how and a clear focus on customer needs. As a team, we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation and support of IT systems.

We are looking for people like you - and want to grow together with you. As part of our modern and hybrid working culture, you decide yourself at which of our locations you want to work: Gütersloh, Cologne, Hamburg, Leipzig, Dortmund or Munich. In addition, enjoy the flexibility to be active in the home office, for example. These tasks await you You advise and support our customers with the industry's focus on trade, fashion and consumer products in the planning, design and introduction of trade and CRM processes You support the preparation and implementation of workshops with the departments and IT You take over the analysis of customer-specific requirements and the design of new business processes Together with our customers, you shape their trading and CRM processes with the help of the SAP CX Cloud Suite (especially Sales, Service & Marketing) You are responsible for defining User Stories and designing the technical architecture of our solutions to meet customer requirements

You have a successfully completed (technical) study and experience in agile IT project management? You bring know-how and experience in requirements engineering and business analysis? You have knowledge of SAP CRM or SAP CX Cloud components? Ideally, have you successfully accompanied the development of customer processes in the SAP Business Technology Platform? You are strong in communication and can transport requirements well from the customer into development? Very good German and good English skills complete your profile? Then you're right with us! We not only seek employees, but dedicated people with personality who think innovatively and make their work with passion. Even if you do not fulfill all our wishes, do not hesitate to apply to us, because the WEITERENTWICKLUNG of our employees is written with us and opens up a variety of possibilities in our company.

Make your working time flexible and use the opportunity to work mobile on several days a week With our wide range of training offers, you are constantly developing Benefit from various offers that help you better arrange work and family Keep fit and healthy with our sports and health programs Benefit from exclusive discounts and discounts Make valuable contacts and network in our fellow communities Look forward to a fair and regular adjustment of your salary ... That's not enough? More information can be found on our career page! JOBV1_EN