Reservation Staff (m/f/d)

Value-oriented philosophy Unlimited employment contracts Safe workplace in a successful company Green and structured incorporation Occupational pension Cost-effective staff placement Digital time recording Regular training

Ideally a completed training in hotel Professional experience in reservation, reception or guest service Embossed communication and service orientation Organizational designer and a structured and independent way of working Good knowledge of German and English in word and writing Safe handling of MS Office; Advantageous knowledge of ASA hotel software Teamability, Reliability and Responsibility

Acceptance and processing of individual and group reservations Telephone and written advice of our guests Creation and tracking of offers Care and administration of reservations and guest data Processing of bookings via online portals and tour operators Ensuring optimal room utilization in coordination with the departments Close cooperation with reception, sales and event department Professional handling of guest wishes and complaints Support of the reception area